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For Companies At a Glance
- Tasks: Assist patients with queries, manage prescriptions, and support the clinical team.
- Company: Friendly medical practice with a supportive team environment.
- Benefits: Competitive pay, access to pension scheme, and additional annual leave.
- Why this job: Make a real difference in patients' lives while enjoying a rewarding work atmosphere.
- Qualifications: Experience in a similar role, excellent communication skills, and proficiency in MS Office.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 13 - 16 £ per hour.
My Client currently have two Practices based BT5 & BT6 they require a Part-time Receptionist/ Care Navigator to join their team. The successful candidate will be expected to travel between both practice sites as a requirement.
The Person
- The ideal candidate will be warm, friendly and approachable and will treat each patient who calls or visits with respect and professionalism.
- Our new team member will adhere to strict confidentiality policies and have absolute discretion with regards to patients and colleagues.
- You will be interacting with people from every walk of life so must be a people person with a flair for taking initiative.
- Your passion for our patients will make your job rewarding.
- Each day is different, and you will feel supported in your role from all members of our team.
The Role
- Dealing with patient queries and requests by phone or in person, efficiently and accurately.
- Production of prescriptions for patient medications.
- Supporting the clinical team and handling their requests.
- A variety of other activities that could be reasonably expected of a medical receptionist.
- As a Doctors Surgery, it is inevitable you should be comfortable in reassuring and dealing with anxious, concerned and often unwell patients.
- Delivering the best service needs flexibility and you will be expected to take up a ‘fair’ share of covering for your team members, as they will also cover for you so we are able to maintain the levels of service our patients expect.
- We want everyone to enjoy coming to work and you can expect a warm welcome, friendly team and all the support you need to enjoy your work and perform at your best.
Essential Criteria
- Proven experience of working in a similar Service environment gained within the last 5 years.
- Excellent Communication Skills.
- Proficient in the use of MS Office software, email and the internet.
- Proven history of learning and adhering to policies and processes.
- The ability to work to deadlines, work in a fast-paced environment with an attention to detail.
- Thrive in a busy team and love the rewards of great job satisfaction.
- Current full driving license, valid in the UK, and access to a car or other form of transport which will permit you to carry out the duties of the post in full.
- NB: Alternative transport methods will be considered for those who have a disability and cannot obtain a driving license.
- Successful candidates will be required to ensure that their insurance allows them to use their car for business purposes.
Desirable Criteria
- Previous Medical Receptionist experience.
Hours: 25 per week to be discussed at interview
Salary: £13.25 per hour
Benefits include:
- Access to HSC Pension Scheme.
- Access Occupational Sick Pay Scheme (after probation period).
- Additional annual leave linked to length of service.
To apply for the above vacancy please forward your CV via the link below or contact our office.
Medical Receptionist (25 hrs pw) in Castlereagh employer: Lynda Jacobs Recruitment
Contact Detail:
Lynda Jacobs Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist (25 hrs pw) in Castlereagh
✨Tip Number 1
Get to know the practices! Before your interview, do a bit of research on both locations. Familiarise yourself with their services and values. This will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be dealing with patients from all walks of life, think about how you can demonstrate your warm and friendly nature during the interview. Maybe even role-play some common scenarios with a friend.
✨Tip Number 3
Show off your flexibility! Be prepared to discuss how you've handled busy environments in the past. Share examples of when you’ve stepped up to help your team or adapted to changing situations – it’s all about teamwork!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Medical Receptionist (25 hrs pw) in Castlereagh
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your warm and friendly nature shine through. Remember, you're applying for a role where you'll be interacting with patients, so a touch of personality can go a long way.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in similar service environments and any relevant skills, especially your communication skills and proficiency in MS Office. We love seeing how your background fits with what we need!
Be Clear and Concise: Keep your application clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A well-structured application shows us that you can handle the fast-paced environment we work in.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lynda Jacobs Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of medical reception duties. Familiarise yourself with common patient queries and the processes involved in handling them. This will show that you're proactive and ready to hit the ground running.
✨Show Your People Skills
As a Medical Receptionist, you'll be interacting with patients from all walks of life. During the interview, share examples of how you've successfully dealt with anxious or unwell individuals in the past. This will highlight your warm and approachable nature, which is key for this role.
✨Flexibility is Key
The job requires you to travel between two practice sites and cover for team members. Be prepared to discuss your availability and willingness to adapt to changing schedules. This shows that you're a team player who values collaboration.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only reflects your respect for the role but also sets the tone for how you’ll present yourself to patients in the future.
