At a Glance
- Tasks: Be the welcoming face of our luxury hotel and ensure guests have an unforgettable experience.
- Company: Join the prestigious Lympstone Manor, a 5-star luxury resort.
- Benefits: Competitive salary, generous service charge, staff discounts, and free meals.
- Other info: Enjoy a dynamic work environment with opportunities for growth and fun staff events.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: Experience in hotel reservations and excellent communication skills.
The predicted salary is between 28089 - 32089 £ per year.
Location: Lympstone Manor 5* Luxury between Exeter and Exmouth
Salary: £28,089.10 plus approximately £4,000.00 in tronc per year
Hours: Full time
Relationships: Reservations team, Front of House team, Sales & Events team
We are looking for a Receptionist to join our team. The ideal candidate will be passionate about the industry and the work they do and will consistently perform to the highest level, ensuring all Lympstone Manor standards are met. They will work as a team to provide the very best possible levels of customer service, providing the guest with an unforgettable stay. Proven experience in the use of hotel reservation systems and in similar hotels is desirable.
What you’ll be doing:
- Undertaking evening, weekend, early and late shifts
- Being a focal point for hotel guests and employees when on shift
- Handling all external and internal calls in the correct manner, ensuring that guest requests are met
- Handling guest reservations and bookings to the correct standard
- Ensuring knowledge of the hotel, clients and services are maintained at all times
Who we’re looking for:
- Efficient, driven and highly organised
- Attention to detail
- Well-developed communication skills
- The ability to work as an effective team
- Always presented to a high standard
- Knowledge of hotel reservations systems
Discover the rewards:
- Competitive pay package
- Generous monthly service charge addition
- 28 days holiday per year
- Staff company benefits and discounts
- Free staff meals
- 25% discount in the restaurant on Food and Beverage
- Staff Bed and Breakfast Rate
- Special Staff Relais Châteaux Rate
- 1 year service bonus
- 1 year service Guest experience
- 2 year service Guest experience
- Introduce a friend bonus
- Staff Party
Receptionist in Lympstone employer: Lympstone Manor - Reception
Lympstone Manor is an exceptional employer, offering a vibrant work culture where passion for hospitality meets excellence in service. Located in a stunning 5* luxury resort, employees enjoy competitive pay, generous benefits including staff discounts and meals, and ample opportunities for personal and professional growth within a supportive team environment. Join us to be part of a dedicated team that creates unforgettable experiences for our guests while enjoying the perks of working in a beautiful setting.
Contact Details:
Lympstone Manor - Reception Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Lympstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lympstone Manor - Reception. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lympstone Manor - Reception
Don't be shy about reaching out to Lympstone Manor - Reception directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Lympstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lympstone Manor - Reception and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lympstone Manor - Reception
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
