At a Glance
- Tasks: Provide exceptional customer service and assist guests with their needs.
- Company: Join the luxurious Lympstone Manor, a 5-star resort.
- Benefits: Competitive salary, generous service charge, and staff discounts.
- Other info: Enjoy 28 days holiday and free staff meals.
- Why this job: Be part of a passionate team creating unforgettable guest experiences.
- Qualifications: Customer-focused with attention to detail and teamwork skills.
The predicted salary is between 28089 - 32089 € per year.
Location: Lympstone Manor 5* Luxury between Exeter and Exmouth
Hours: Full time 42.5 hours per week over 5 days
We are looking for a Day Porter to join our Front of House team. The ideal candidate will be passionate, consistently perform at the highest level ensuring all Lympstone Manor standards are met, work as a team to provide the very best customer service, ensuring guests have an unforgettable stay. Proven experience in the industry and similar hotels desirable.
What you’ll be doing:
- Interacting with customers in a professional and friendly manner
- Providing a concierge service to guests on request
- Assisting with breakfast service/early morning trays as required
- Providing a valeting service to all guests, including parking, cleaning and polishing of cars
- Offering all guests assistance where possible, including luggage, shoe polishing and laundry services
Who we’re looking for:
- Customer orientated
- Has attention to detail
- Good standard of spoken and written English
- Insists on high standards
- Ability to work as an effective team
Rewards:
- Generous monthly service charge addition
- 28 days holiday per year
- Staff company benefits and discounts
- Free staff meals
- 25% discount in the restaurant on Food and Beverage
- Staff Bed and Breakfast Rate
- Introduce a friend bonus
If you're ready to become part of something bigger, if you’re driven by passion and if you seek to become exceptional at what you do, then we want to hear from you.
Day Porter £28,089.10 plus £4000 Tronc annually in Exmouth employer: Lympstone Manor Ltd
Lympstone Manor is an exceptional employer, offering a vibrant work culture where teamwork and high standards are celebrated. With competitive pay, generous benefits including a monthly service charge, 28 days of holiday, and opportunities for staff discounts, employees are encouraged to grow and thrive in a luxurious environment that prioritises guest satisfaction and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Day Porter £28,089.10 plus £4000 Tronc annually in Exmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Day Porter role at Lympstone Manor.
✨Tip Number 2
Show up in style! If you get the chance for an informal chat or a meet-and-greet, dress smartly and bring your A-game. First impressions matter, especially in a luxury setting like Lympstone Manor.
✨Tip Number 3
Be ready to showcase your skills! Prepare to discuss your previous experience in customer service and how you’ve gone above and beyond for guests. We want to see that passion for providing top-notch service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lympstone Manor team.
We think you need these skills to ace Day Porter £28,089.10 plus £4000 Tronc annually in Exmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our Front of House team and providing top-notch service to our guests.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or similar roles. We love seeing how your past experiences align with what we’re looking for, so don’t be shy about showcasing your skills!
Be Professional Yet Friendly:In your cover letter, strike a balance between professionalism and friendliness. We’re all about creating a welcoming atmosphere at Lympstone Manor, so let your personality come through while maintaining a polished tone.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily keep track of your application and get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Lympstone Manor Ltd
✨Know the Venue
Before your interview, take some time to research Lympstone Manor. Familiarise yourself with its services, atmosphere, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Day Porter, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to interact professionally and warmly, as this is what will set you apart.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your attention to detail and professionalism, which are crucial for a role in a luxury environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
