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- Tasks: Secure the castle and provide exceptional overnight service to guests.
- Company: Join the historic Lympne Castle team for a fun and impactful role.
- Benefits: Enjoy a competitive salary, company pension, and free on-site parking.
- Other info: Flexible shifts with opportunities for growth in a diverse environment.
- Why this job: Be part of a unique experience in a beautiful castle setting.
- Qualifications: Strong communication skills and ability to work under pressure.
The predicted salary is between 22800 - 28500 £ per year.
Beautiful & historic Lympne Castle has immediate full time, permanent employment openings for Castle staff in the fun & impactful servant role of Castle Night Porter (General Assistant). We are serious about top notch guest experiences, and we are serious about fun.
A reliable method of transport is recommended due to the remote location and shift work. The Castle Night Porter (General Assistant) will be responsible for securing the premises as well as providing exceptional service to guests in the castle and on the castle grounds, predominantly overnight. You will ensure that all guests receive professional, prompt and courteous service and have a pleasant and positive experience. You will ensure the castle is safe, maintained and set up appropriately.
Responsibilities:- Assisting with daily operations of the castle.
- Ensuring castle premises are secure.
- Providing professional support and service to valued guests as needed overnight.
- General maintenance including painting, small repairs.
- Event set-up (including moving furniture).
- Housekeeping.
This is a 7-day/week hospitality operation. As such, weekend and evening and overnight work will be required. Day time shifts will be required at times depending on business demands.
To Be Considered, The Following Criteria Need To Be Met:- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Flexibility to work weekends and holidays as needed.
- Ability to stand for long periods of time & to carry furniture.
- Ability to work well under pressure in a fast-paced environment.
- Interest in history and the arts is a plus.
Please send your covering letter and CV to Operations@LympneCastle.com with Night Porter in the subject line. References will be required. Note: Only shortlisted candidates will be contacted for an interview. Thank-you for considering Lympne Castle as your potential employer.
Pay: £28,516.80 per year
Company pension
Free parking
On-site parking
Ability to commute/relocate: Hythe, CT21 4LQ: reliably commute or plan to relocate before starting work (required)
At Lympne Castle, we believe in the power of diversity and inclusion. Our recruitment process reflects this ethos. Regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or national origin, we see your uniqueness as your strength. We are committed to creating a welcoming environment where everyone feels valued, can be themselves, and thrive professionally.
Castle Night Porter: General Assistant Full Time, Permanent in Lympne employer: Lympne Castle
Contact Detail:
Lympne Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Castle Night Porter: General Assistant Full Time, Permanent in Lympne
✨Tip Number 1
Get to know the castle! Before your interview, take some time to learn about Lympne Castle's history and its operations. This will not only impress the hiring team but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll need to interact with guests regularly. Try role-playing scenarios with friends or family to boost your confidence and ensure you can provide that top-notch service we all strive for.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working weekends and holidays, so be prepared to discuss your availability during the interview. Showing that you're willing to go the extra mile can set you apart from other candidates.
✨Tip Number 4
Apply through our website! While sending your CV and cover letter is essential, make sure to follow up on your application. A quick email expressing your enthusiasm can keep you on the radar and show your commitment to joining the Lympne Castle team.
We think you need these skills to ace Castle Night Porter: General Assistant Full Time, Permanent in Lympne
Some tips for your application 🫡
Craft a Personal Cover Letter: When writing your cover letter, make it personal! Share why you’re excited about the Castle Night Porter role and how your skills align with our commitment to exceptional guest experiences. Let your personality shine through!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your relevant experience, especially in hospitality or maintenance. We want to see how you can contribute to the fun and impactful environment at Lympne Castle.
Showcase Your Flexibility: Since this role requires weekend and evening shifts, make sure to mention your availability clearly. We appreciate candidates who are flexible and ready to jump in when needed, so don’t hold back on sharing your schedule!
Follow Up After Applying: Once you’ve sent your application, don’t be shy! A quick follow-up email can show your enthusiasm for the position. Just remember to keep it polite and professional. We love seeing candidates who are genuinely interested!
How to prepare for a job interview at Lympne Castle
✨Know the Castle Inside Out
Before your interview, take some time to research Lympne Castle. Familiarise yourself with its history, architecture, and any events it hosts. This will not only impress your interviewers but also show your genuine interest in the role and the venue.
✨Showcase Your Customer Service Skills
As a Castle Night Porter, exceptional service is key. Prepare examples from your past experiences where you provided outstanding customer service. Think about how you handled difficult situations or went above and beyond for guests – this will highlight your suitability for the role.
✨Demonstrate Flexibility and Team Spirit
This role requires working weekends and holidays, so be ready to discuss your availability. Emphasise your ability to work well in a team and adapt to changing circumstances. Share instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Practical Questions
Expect questions related to the responsibilities of the role, such as security measures and maintenance tasks. Brush up on basic maintenance skills and think about how you would handle various scenarios, like setting up for an event or ensuring guest safety overnight.