At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: The Nici, a luxury lifestyle hotel brand with a focus on hospitality.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Be part of a vibrant team in a fast-paced environment.
- Why this job: Join the opening team and shape the future of a stylish new hotel.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
The Nici is an expanding luxury lifestyle hotel brand known for exceptional guest experiences, contemporary design and outstanding hospitality. We are excited to be opening The Nici Lymington in June, bringing a fresh and stylish hospitality experience to the heart of the New Forest and South Coast. This exciting new hotel will combine luxury accommodation, destination dining and premium guest experiences, creating a vibrant environment for both guests and team members.
As part of the opening team, you will have the opportunity to play an important role in shaping the guest journey and culture of the hotel from day one. We are now looking for an enthusiastic and professional Duty Manager to join the opening team at The Nici Lymington.
The Role
As Duty Manager, you will support the daily operation of the hotel, ensuring exceptional service standards are delivered across all departments. You will work closely with the management team to drive operational excellence, support team performance and create memorable guest experiences. This is a hands-on role suited to someone who thrives in a fast-paced hospitality environment and enjoys leading from the front.
Key Responsibilities
- Oversee the daily operation of the hotel during shifts
- Support all departments to ensure exceptional guest experiences
- Handle guest queries, requests and complaints professionally and efficiently
- Ensure brand standards, presentation and service levels are maintained throughout the property
- Conduct regular operational walk rounds across the hotel
- Support with team supervision, shift management and staff motivation
- Ensure health and safety standards are adhered to
Deputy General Manager DGM in Hampshire employer: Lymington - Admin
The Nici is an exceptional employer that offers a vibrant work culture and the unique opportunity to be part of the opening team at The Nici Lymington, a luxury lifestyle hotel in the picturesque New Forest. With a focus on employee growth and development, team members are encouraged to shape the guest experience from day one, while enjoying competitive benefits and a supportive environment that values outstanding hospitality and contemporary design.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager DGM in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to The Nici. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers, share your experiences and what excites you about creating exceptional guest journeys.
✨Tip Number 3
Be ready to demonstrate your skills on the spot. Prepare for practical assessments or role-play scenarios that showcase your ability to handle guest queries and lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining The Nici team.
We think you need these skills to ace Deputy General Manager DGM in Hampshire
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating exceptional guest experiences and being part of a vibrant team at The Nici.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight your relevant experience in hotel operations and leadership, and don’t forget to mention any specific achievements that align with our brand values.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to see your qualifications and enthusiasm. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s the easiest way for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Lymington - Admin
✨Know the Brand Inside Out
Before your interview, make sure you research The Nici and its values. Understand what sets it apart in the luxury hospitality market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated staff and ensured exceptional service standards.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential guest complaints or operational challenges and how you would address them. Practising these scenarios can help you respond confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about the hotel's vision, team culture, or how they measure success in guest experiences. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
