At a Glance
- Tasks: Lead a dynamic team, drive sales, and manage store performance in a premium fashion environment.
- Company: Join Lyle & Scott, a brand with over 150 years of heritage and ambitious growth plans.
- Benefits: Enjoy a bonus scheme, team outings, uniform allowance, and generous annual leave.
- Other info: Opportunity to travel and engage with a vibrant team culture.
- Why this job: Be part of an exciting journey in fashion retail and develop your leadership skills.
- Qualifications: 3+ years in retail management, strong communication skills, and a passion for fashion.
The predicted salary is between 27900 - 34100 £ per year.
Lyle & Scott are growing at pace, delivering our best results in our over 150-year history, and we’re only just getting started.
We have hugely ambitious plans for global growth over the next 5 years and are now actively recruiting for roles in wholesale, retail and digital.
It’s not for the faint-hearted, but excitement very rarely is...
- The Person
- A natural leader and mentor with a focus on people development
- Passionate about the Lyle & Scott brand
- Understanding of managing a fashion retail business
- Ability to collate, interpret and relay information on store performance including banking, KPIs and financial results.
- Track-record of effectively supporting and managing a team
- A Purple Cow in a field of brown cows – what makes you stand out from the crowd?
- Excellent communication and customer service skills
- Creative eye and knowledgeable about current trends
- A minimum of 3 years’ experience in a retail management position with a premium fashion or lifestyle brand
- Engaging, warm and positive attitude
- Opportunity to travel to other stores and our Camden head office for management meetings.
The Role
- Full-time, requiring 40 hours per week.
- Accountable for the delivery of KPIs in your store
- Consistently identifying commercial opportunities
- Responsible for recruitment, management, training and growth of the team, identifying potential stars and nurturing their talent
- Ordering, receiving and overseeing stock deliveries on a weekly or bi-weekly basis
- Participation in weekly trade meetings with retail team
- Understanding the needs of each customer and driving sales based on individual needs
- Responsible for the financial management of the store inclusive of payroll, sales and margin budgets, banking accuracy and security, stock and shrinkage
- Making sure the shop is well merchandised at all times, replenishing stock and maintaining high quality visual displays
- Getting stuck in! Show the team you’re willing to do anything you ask of them
- Following company operational policies including health and safety procedures and attending all training offered to you
- The Benefits
- Opportunity to access the company-wide bonus scheme
• Team nights out every quarter – paid for by us!
- Uniform clothing allowance
- Company pension contribution
- 30 days annual leave, increasing with service
- #J-18808-Ljbffr
Store Manager employer: Lyle & Scott
Lyle & Scott is an exceptional employer located in Greater London, offering a dynamic work environment that fosters creativity and innovation in the fashion industry. With comprehensive employee benefits such as flexible working hours and generous staff discounts, we prioritise work-life balance and employee satisfaction. Our commitment to professional growth ensures that team members have ample opportunities to develop their skills and advance their careers within a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lyle & Scott, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lyle & Scott!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Lyle & Scott, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lyle & Scott and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lyle & Scott that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lyle & Scott
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
