At a Glance
- Tasks: Develop customer relationships and provide technical support in a dynamic sales environment.
- Company: Join a globally respected engineering leader known for precision and reliability.
- Benefits: Competitive salary, benefits package, and clear career progression opportunities.
- Other info: High visibility role with potential to grow into field sales or specialist positions.
- Why this job: Blend technical expertise with commercial influence in a premium engineering setting.
- Qualifications: Mechanical engineering background and strong communication skills required.
The predicted salary is between 30000 - 35000 € per year.
Our client is a globally respected mechanical engineering leader, delivering precision-engineered components and mission-critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high-tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.
The Opportunity
This is a rare opportunity to join a globally recognised engineering solutions provider operating at the premium end of the market, delivering high-performance fluid system solutions into complex and safety-critical industries. Following a strategic restructure, the business is investing in strengthening its internal sales capability - creating a role that sits at the intersection of technical expertise, customer engagement, and commercial growth. This position reports into the Head of Internal Sales & Customer Excellence, giving strong visibility and long-term progression potential.
The Role
You will play a key role in developing and growing customer relationships, combining technical understanding with commercial awareness to identify opportunities and deliver tailored solutions. This is a consultative internal sales role - focused on understanding customer needs, recommending the right solutions, and building long-term value. While there is an outbound element, success is driven by quality of engagement and technical credibility. You will work closely with technical, engineering and commercial teams to ensure solutions are accurate, competitive and aligned to customer requirements.
Key Responsibilities
- Customer Development & Sales Activity
- Build and develop relationships with new and existing customers
- Identify opportunities within accounts through proactive engagement
- Conduct targeted outbound activity based on identified opportunities
- Follow up quotations and progress opportunities through to conversion
- Support onboarding of new customers and accounts
- Technical & Solution Support
- Provide technical guidance and product recommendations to customers
- Understand customer requirements and translate into appropriate solutions
- Support the development of accurate quotations and proposals
- Collaborate with technical teams on more complex solution requirements
- Commercial Awareness
- Identify cross-sell and upsell opportunities within existing customer base
- Develop understanding of customer applications and industry use cases
- Maintain awareness of competitor activity and positioning
- Collaboration & Internal Coordination
- Work closely with Technical Services, Engineering and Field Sales teams
- Ensure opportunities are routed and progressed efficiently across functions
- Support Fabrication, Assembly and Build activity where relevant
- Process & Pipeline Management
- Maintain accurate records of customer interactions and opportunities
- Manage pipeline activity to ensure consistent follow-up and progress
- Contribute to continuous improvement of internal sales processes
Why This Role?
- Blend of technical engineering exposure and commercial influence
- Opportunity to develop into field sales, key accounts or specialist technical roles
- Work within a premium, solutions-led engineering environment
- High visibility role with exposure to leadership and broader teams
- Clear progression pathway within a growing and investing business
- Ideal for someone looking to move beyond purely technical work into a commercially focused role, while still operating in a high-quality, engineering-led environment.
Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Watford employer: Lylanari Recruitment
As a globally respected leader in mechanical engineering, our client offers an exceptional work environment that fosters both technical and commercial growth. Employees benefit from a culture of collaboration, with strong support for career progression and opportunities to engage with leadership teams. Located in Hertfordshire, this role provides a unique chance to blend engineering expertise with customer engagement in a premium solutions-led setting, making it an ideal choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for an Internal Sales & Support Engineer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and understanding of customer needs. Be ready to discuss how your mechanical engineering background can help solve real-world problems for clients. Show them you’re not just about the numbers, but also about building relationships!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your skills and passion for the role right from the start.
We think you need these skills to ace Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your mechanical engineering background and any relevant sales experience. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills:Since this role blends technical expertise with sales, be sure to highlight your technical skills and experiences. We’re looking for someone who can understand customer needs and provide tailored solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lylanari Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your mechanical engineering knowledge. Be ready to discuss specific technologies and solutions relevant to the role. This will show that you can combine technical expertise with customer engagement.
✨Understand the Company and Its Market
Research the company’s position in the global engineering landscape. Familiarise yourself with their products and services, especially in high-performance fluid systems. This will help you speak confidently about how you can contribute to their success.
✨Prepare for Consultative Selling Questions
Since this role involves understanding customer needs and providing tailored solutions, practice answering questions related to consultative selling. Think of examples where you've successfully identified customer requirements and delivered effective solutions.
✨Show Your Collaborative Spirit
This position requires working closely with various teams. Be prepared to discuss your experience in collaboration and how you’ve effectively communicated with technical and commercial teams in the past. Highlighting your teamwork skills will be key!
