At a Glance
- Tasks: Develop customer relationships and provide technical solutions in a dynamic engineering environment.
- Company: Globally respected leader in mechanical engineering with a focus on precision and reliability.
- Benefits: Opportunity for career progression, exposure to leadership, and a premium working environment.
- Other info: Ideal for those seeking to transition from technical roles to commercial opportunities.
- Why this job: Blend technical expertise with commercial influence in a high-quality engineering setting.
- Qualifications: Mechanical engineering background with strong communication and customer engagement skills.
The predicted salary is between 35000 - 45000 £ per year.
Our client is a globally respected mechanical engineering leader, delivering precision-engineered components and mission-critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high-tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.
The Opportunity: This is a rare opportunity to join a globally recognised engineering solutions provider operating at the premium end of the market, delivering high-performance fluid system solutions into complex and safety-critical industries. Following a strategic restructure, the business is investing in strengthening its internal sales capability - creating a role that sits at the intersection of technical expertise, customer engagement, and commercial growth. This position reports into the Head of Internal Sales & Customer Excellence, giving strong visibility and long-term progression potential.
The Role: You will play a key role in developing and growing customer relationships, combining technical understanding with commercial awareness to identify opportunities and deliver tailored solutions. This is a consultative internal sales role focused on understanding customer needs, recommending the right solutions, and building long-term value. While there is an outbound element, success is driven by quality of engagement and technical credibility. You'll work closely with technical, engineering and commercial teams to ensure solutions are accurate, competitive and aligned to customer requirements.
- Key Responsibilities:
- Customer Development & Sales Activity
- Build and develop relationships with new and existing customers
- Identify opportunities within accounts through proactive engagement
- Conduct targeted outbound activity based on identified opportunities
- Follow up quotations and progress opportunities through to conversion
- Support onboarding of new customers and accounts
- Technical & Solution Support
- Provide technical guidance and product recommendations to customers
- Understand customer requirements and translate into appropriate solutions
- Support the development of accurate quotations and proposals
- Collaborate with technical teams on more complex solution requirements
- Commercial Awareness
- Identify cross-sell and upsell opportunities within existing customer base
- Develop understanding of customer applications and industry use cases
- Maintain awareness of competitor activity and positioning
- Collaboration & Internal Coordination
- Work closely with Technical Services, Engineering and Field Sales teams
- Ensure opportunities are routed and progressed efficiently across functions
- Support Fabrication, Assembly and Build activity where relevant
- Process & Pipeline Management
- Maintain accurate records of customer interactions and opportunities
- Manage pipeline activity to ensure consistent follow-up and progress
- Contribute to continuous improvement of internal sales processes
Why This Role? Blend of technical engineering exposure and commercial influence. Opportunity to develop into field sales, key accounts or specialist technical roles. Work within a premium, solutions-led engineering environment. High visibility role with exposure to leadership and broader teams. Clear progression pathway within a growing and investing business. Ideal for someone looking to move beyond purely technical work into a commercially focused role, while still operating in a high-quality, engineering-led environment.
Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - in Watford employer: Lylanari Recruitment
Join a globally respected leader in mechanical engineering, where you will thrive in a dynamic work culture that values technical expertise and customer engagement. With a strong focus on employee growth, this role offers clear progression pathways within a premium solutions-led environment, allowing you to blend your engineering background with commercial influence. Located in Hertfordshire, you will be part of a team that is committed to delivering high-performance solutions while fostering long-term relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and understanding the company's products. Show them you’re not just about sales, but that you genuinely understand their solutions and can engage with customers effectively.
✨Tip Number 3
Practice your consultative selling skills! Role-play scenarios where you identify customer needs and recommend tailored solutions. This will help you shine during interviews and demonstrate your ability to build long-term relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a premium engineering environment.
We think you need these skills to ace Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the internal sales and support role. Highlight any mechanical engineering background and customer engagement experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your technical expertise can benefit our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Technical Skills:Since this role blends technical knowledge with sales, make sure to highlight your understanding of fluid systems and any relevant projects you've worked on. We want to see how you can translate that into customer solutions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Lylanari Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your mechanical engineering knowledge. Be ready to discuss specific technologies and solutions relevant to the role. This will show that you can engage with customers on a technical level and understand their needs.
✨Understand the Company and Its Market
Research the company’s position in the market and its competitors. Knowing how they operate within the energy, life sciences, and advanced manufacturing sectors will help you tailor your responses and demonstrate your commercial awareness during the interview.
✨Prepare for Consultative Selling Questions
Since this role involves consultative sales, be prepared to answer questions about how you would identify customer needs and recommend solutions. Think of examples from your past experiences where you successfully built relationships and provided tailored solutions.
✨Show Your Collaborative Spirit
This position requires working closely with various teams. Be ready to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where you’ve worked with technical or engineering teams to deliver successful outcomes for customers.
