At a Glance
- Tasks: Build customer relationships and provide technical solutions in a dynamic engineering environment.
- Company: Join a globally respected leader in mechanical engineering with a premium market presence.
- Benefits: Competitive salary, benefits package, and clear career progression opportunities.
- Other info: Exciting opportunity for growth in a supportive and innovative team.
- Why this job: Blend technical expertise with commercial influence in a high-quality engineering setting.
- Qualifications: Mechanical engineering background and strong communication skills.
Our client is a globally respected mechanical engineering leader, delivering precision-engineered components and mission-critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high-tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.
This is a rare opportunity to join a globally recognised engineering solutions provider operating at the premium end of the market, delivering high-performance fluid system solutions into complex and safety-critical industries. Following a strategic restructure, the business is investing in strengthening its internal sales capability - creating a role that sits at the intersection of technical expertise, customer engagement, and commercial growth. This position reports into the Head of Internal Sales & Customer Excellence, giving strong visibility and long-term progression potential.
You will play a key role in developing and growing customer relationships, combining technical understanding with commercial awareness to identify opportunities and deliver tailored solutions. This is a consultative internal sales role - focused on understanding customer needs, recommending the right solutions, and building long-term value. While there is an outbound element, success is driven by quality of engagement and technical credibility.
You will work closely with technical, engineering and commercial teams to ensure solutions are accurate, competitive and aligned to customer requirements.
Key Responsibilities- Build and develop relationships with new and existing customers
- Identify opportunities within accounts through proactive engagement
- Conduct targeted outbound activity based on identified opportunities
- Follow up quotations and progress opportunities through to conversion
- Support onboarding of new customers and accounts
- Provide technical guidance and product recommendations to customers
- Understand customer requirements and translate into appropriate solutions
- Support the development of accurate quotations and proposals
- Collaborate with technical teams on more complex solution requirements
- Identify cross-sell and upsell opportunities within existing customer base
- Develop understanding of customer applications and industry use cases
- Maintain awareness of competitor activity and positioning
- Work closely with Technical Services, Engineering and Field Sales teams
- Ensure opportunities are routed and progressed efficiently across functions
- Support Fabrication, Assembly and Build activity where relevant
- Maintain accurate records of customer interactions and opportunities
- Manage pipeline activity to ensure consistent follow-up and progress
- Contribute to continuous improvement of internal sales processes
Why This Role? Blend of technical engineering exposure and commercial influence. Opportunity to develop into field sales, key accounts or specialist technical roles. Work within a premium, solutions-led engineering environment. High visibility role with exposure to leadership and broader teams. Clear progression pathway within a growing and investing business. Ideal for someone looking to move beyond purely technical work into a commercially focused role, while still operating in a high-quality, engineering-led environment.
Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Kings Langley employer: Lylanari Recruitment
As a globally respected leader in mechanical engineering, our client offers an exceptional work environment that fosters both technical and commercial growth. Employees benefit from a culture of collaboration and innovation, with clear pathways for career advancement within a premium solutions-led setting. Located in Hertfordshire, this role provides the unique opportunity to engage directly with customers while working alongside expert teams, ensuring a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Kings Langley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, services, and the industries they operate in. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your technical explanations! Since this role blends technical expertise with sales, be ready to discuss complex concepts in a way that's easy to understand. This will showcase your ability to communicate effectively with customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining a top-tier engineering solutions provider.
We think you need these skills to ace Internal Sales & Support Engineers with Mechanical Engineering background - Onsite, Hertfordshire - Global Engineering Leader - £30000 to £35000 + benefits in Kings Langley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the internal sales role. Highlight any mechanical engineering background and customer engagement experience to show us you're the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've combined technical knowledge with commercial awareness in past roles – we love a good story!
Showcase Your Technical Skills:Since this role is all about blending technical expertise with sales, don’t shy away from mentioning your technical skills. Let us know how you can provide solutions and support to customers based on your engineering background.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Lylanari Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your mechanical engineering knowledge. Understand the products and solutions the company offers, especially in fluid systems. Being able to discuss technical details confidently will show that you can bridge the gap between engineering and sales.
✨Understand Customer Needs
Before the interview, think about how you would approach understanding customer requirements. Prepare examples of how you've successfully identified customer needs in the past and tailored solutions accordingly. This will demonstrate your consultative sales approach.
✨Show Your Commercial Awareness
Familiarise yourself with the competitive landscape and the specific industries the company operates in. Be ready to discuss how you can identify cross-sell and upsell opportunities within existing accounts. This shows you're not just technically savvy but also commercially minded.
✨Prepare for Collaboration Questions
Since this role involves working closely with various teams, be prepared to discuss your experience in collaboration. Think of examples where you've worked with technical or sales teams to achieve a common goal. Highlighting your teamwork skills will be key!
