At a Glance
- Tasks: Develop customer relationships and provide technical support in a dynamic sales environment.
- Company: Globally respected engineering leader known for precision-engineered solutions.
- Benefits: Up to £35k salary, excellent hours, and comprehensive benefits.
- Other info: Clear progression pathway and opportunity to work with leadership teams.
- Why this job: Blend technical expertise with commercial influence in a premium engineering setting.
- Qualifications: Mechanical engineering background and strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
Our client is a globally respected mechanical engineering leader, delivering precision-engineered components and mission-critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high-tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.
The Opportunity
This is a rare opportunity to join a globally recognised engineering solutions provider operating at the premium end of the market, delivering high-performance fluid system solutions into complex and safety-critical industries. Following a strategic restructure, the business is investing in strengthening its internal sales capability - creating a role that sits at the intersection of technical expertise, customer engagement, and commercial growth. This position reports into the Head of Internal Sales & Customer Excellence, giving strong visibility and long-term progression potential.
The Role
You will play a key role in developing and growing customer relationships, combining technical understanding with commercial awareness to identify opportunities and deliver tailored solutions. This is a consultative internal sales role - focused on understanding customer needs, recommending the right solutions, and building long-term value. While there is an outbound element, success is driven by quality of engagement and technical credibility. You’ll work closely with technical, engineering and commercial teams to ensure solutions are accurate, competitive and aligned to customer requirements.
Key Responsibilities
- Customer Development & Sales Activity
- Build and develop relationships with new and existing customers
- Identify opportunities within accounts through proactive engagement
- Conduct targeted outbound activity based on identified opportunities
- Follow up quotations and progress opportunities through to conversion
- Support onboarding of new customers and accounts
- Technical & Solution Support
- Provide technical guidance and product recommendations to customers
- Understand customer requirements and translate into appropriate solutions
- Support the development of accurate quotations and proposals
- Collaborate with technical teams on more complex solution requirements
- Commercial Awareness
- Identify cross-sell and upsell opportunities within existing customer base
- Develop understanding of customer applications and industry use cases
- Maintain awareness of competitor activity and positioning
- Collaboration & Internal Coordination
- Work closely with Technical Services, Engineering and Field Sales teams
- Ensure opportunities are routed and progressed efficiently across functions
- Support Fabrication, Assembly and Build activity where relevant
- Process & Pipeline Management
- Maintain accurate records of customer interactions and opportunities
- Manage pipeline activity to ensure consistent follow-up and progress
- Contribute to continuous improvement of internal sales processes
Why This Role?
- Blend of technical engineering exposure and commercial influence
- Opportunity to develop into field sales, key accounts or specialist technical roles
- Work within a premium, solutions-led engineering environment
- High visibility role with exposure to leadership and broader teams
- Clear progression pathway within a growing and investing business
Ideal for someone looking to move beyond purely technical work into a commercially focused role, while still operating in a high-quality, engineering-led environment. Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Internal Sales & Support Engineers with Mechanical Engineering background - Up to £35k DOE - Global Engineering Leader - Excellent Hours+ benefits employer: Lylanari Recruitment
As a globally respected leader in mechanical engineering, our client offers an exceptional work environment characterised by a strong commitment to employee development and a culture of collaboration. With competitive salaries, excellent hours, and a clear pathway for career progression, this role provides the unique opportunity to blend technical expertise with commercial acumen in a premium engineering setting. Employees benefit from working alongside industry experts, fostering both personal and professional growth while contributing to mission-critical technologies across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Support Engineers with Mechanical Engineering background - Up to £35k DOE - Global Engineering Leader - Excellent Hours+ benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and understanding the company's products. Be ready to discuss how your mechanical engineering background can solve their specific challenges and add value to their team.
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to companies you admire, like our client, and express your interest in working with them. A proactive approach can set you apart from other candidates.
✨Tip Number 4
Utilise our website to apply for roles that match your skills. We’ve got a range of opportunities that could be perfect for you, so don’t hesitate to take that step and submit your application!
We think you need these skills to ace Internal Sales & Support Engineers with Mechanical Engineering background - Up to £35k DOE - Global Engineering Leader - Excellent Hours+ benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role. Highlight your mechanical engineering background and any relevant sales experience to show us you’re the right fit for this internal sales position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've built customer relationships or provided technical support in the past, and how that can benefit our team.
Showcase Your Technical Knowledge:Since this role blends technical expertise with sales, make sure to demonstrate your understanding of fluid systems and engineering principles. We want to see how you can translate complex technical concepts into solutions for our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Lylanari Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your mechanical engineering knowledge. Be ready to discuss specific technologies and solutions relevant to the role. This will show that you can engage with customers on a technical level and understand their needs.
✨Understand the Company and Its Market
Research the company’s position in the market and its competitors. Knowing how they operate within energy, life sciences, and advanced manufacturing sectors will help you tailor your responses and demonstrate your commercial awareness during the interview.
✨Prepare for Consultative Selling Questions
Since this role is about understanding customer needs and providing tailored solutions, be prepared to answer questions about your approach to consultative selling. Think of examples where you've successfully identified opportunities and built relationships with clients.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Be ready to share experiences where you’ve collaborated effectively with technical or sales teams. Highlight how you’ve contributed to successful projects through teamwork and communication.
