Guest Service Assistant in Glasgow

Guest Service Assistant in Glasgow

Glasgow Full-Time On-site
LYF

Love good food, great drinks and even better people? Have a knack for making everyone feel like a VIP? Then we might have your kind of lyf!

At lyf, food and beverage is about so much more than what's on the menu. It's about brining people together, creating connections and turning everyday moments into experiences worth remembering.

We're on the lookout for a Guest Service Assistant to join our crew at lyf George Square Glasgow.

Whether you're serving up delicious dishes, shaking up a great drink, chatting with guests or keeping the good vibes flowing, you'll help make our food and beverage spaces the place everyone wants to be.

If you've got personality, a can-do attitude and a passion for making people smile, pull up a chair. This one is for you!

WELCOME TO THE lyf SIDE OF HOSPITALITY
Forget stuffy service and boring routines. We're all about good energy, genuine connections and creating spaces where people can relax, recharge and enjoy themselves.

Our Food & Beverage team helps bring that atmosphere to lyf every single day. From the first morning coffee to evening drinks and everything in between, you'll be part of the action, helping guests feel at home while keeping things running smoothly behind the scenes.

No two days are quite the same, and that's exactly how we like it!

YOUR MISSION (SHOULD YOU CHOOSE TO ACCEPT IT)
The Guest Happiness Guru
Welcome guests with a genuine smile and make them feel right at home
Take food and drink orders accurately and serve them with care, confidence and a little personality
Be ready with menu recommendations, answers to questions and suggestions to make each visit extra special
Handle guest feedback and requests positively, making sure everyone leaves feeling looked after
The Food & Beverage Rockstar
Help prepare and serve food and beverages to our hotel standards
Get involved in bar, restaurant, breakfast and social dining operations as needed
Make sure tables, counters and service areas are clean, tidy and ready for action
Keep an eye on presentation, quality and the little details that make a big difference
Support stock checks, replenishment and the smooth running of daily service
The Service-Speed Superstar
Keep the energy when the restaurant gets busy and the orders start rolling in
Work seamlessly with the kitchen, bar and wider hotel team to keep service flowing
Stay organised, think on your feet and tackle unexpected challenges with a can-do attitude
Follow food safety, hygiene, allergen awareness and responsible alcohol service procedures
The Vibe Creator
Help create a welcoming, relaced and sociable atmosphere for guests
Bring your personality to the floor and make genuine connections with people from all walks of life
Get involved in creating memorable moments, whether it's recommending a local favourite or going the extra mile for a guest
Help make our food and beverage spaces somewhere guests want to hang out, connect and come back to
WHO ARE WE LOOKING FOR?
We're not just looking for someone who can carry three plates at once (although that's a pretty cool skill!). We're looking for someone who brings great energy, genuine warmth and a passion for hospitality.

A people person. You enjoy meeting new faces ad making people feel welcome
Full of positive energy. You bring enthusiasm to your shift and help lift the team's mood
A team player. You know great service happens when everyone works together
Quick on your feet. You can juggle tasks, adapt to changing priorities and keep your cool when things get busy
Proud of the details. Cleanliness, presentation and quality matter to you
Curious and eager to learn. You're happy to develop your knowledge of menus, drinks and service standards
Naturally hospitable. You understand that the little things can turn a good experience into a great one
Working with us provides the following benefits to you:
Genuine career opportunities within a global hospitality company
Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
Employee Assistance Programme
Refer a Friend bonus
Employee Recognition Awards Ceremony and company team parties
Once you pass your probation, a special staff rate when staying in our European properties
Staff incentives when you and your team perform
About Us
lyf (pronounced "life") is a brand of The Ascott Limited. We're all about connecting like minds and creating communities. Through vibrant social spaces, curated experiences and a crew that's anything but ordinary, we're redefining the way people stay, work and play.
At The Ascott Limited, we embrace diversity, equity and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Stay Your Way ?with your favourite Ascott brands and discover? Global Living with Unlimited Possibilities .
A trusted hospitality company, Ascott's presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott's loyalty programme, members enjoy exclusive privileges and offers at participating properties.

Trading as: lyf George Square Glasgow, managed by The Ascott Limited

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Guest Service Assistant in Glasgow employer: LYF

LYF is an attractive employer due to its commitment to service excellence and creating memorable experiences for guests. The company fosters a supportive work culture that values employee development and offers opportunities for career advancement.

LYF

Contact Details:

LYF Recruitment Team