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- Tasks: Provide top-notch IT support and maintain tech systems across our schools.
- Company: Join Lydiate Learning Trust, a supportive network of schools in the North West.
- Benefits: Professional development, friendly environment, and the chance to make a real impact.
- Why this job: Be the go-to tech hero for staff and students, solving problems every day.
- Qualifications: GCSEs in English and Maths, IT qualification, and strong tech skills required.
- Other info: Dynamic role with opportunities to grow and develop your IT career.
The predicted salary is between 25000 - 30000 £ per year.
Lydiate Learning Trust is seeking a proactive and customer‑focused IT Technician to join our expanding Trust‑wide IT team. You will be the first point of contact for staff and students, providing high‑quality technical support and helping to ensure our IT systems run smoothly and efficiently across all academies in the Trust. This is an exciting opportunity for someone who enjoys problem‑solving, supporting others, and working with a wide range of technologies in a friendly and education‑focused environment.
What You’ll Be Doing
- Providing first‑line technical support to staff and students across the Trust
- Maintaining and monitoring school IT systems, devices and networks
- Installing and configuring hardware, software and peripheral equipment
- Managing mobile devices and maintaining accurate asset records
- Ensuring systems such as SIMS and other school applications run effectively
- Supporting teaching and learning through scheduled curriculum IT support
- Contributing to the IT knowledge base and improving internal processes
- Working closely with the IT Manager and Network Manager to maintain reliable, secure IT services
What We’re Looking For
- GCSEs (A*–C / 9–4) in English and Maths, or equivalent
- An IT qualification (e.g., CompTIA, BTEC, NVQ, or similar)
- Strong IT skills, including confident use of Microsoft Office
- At least one year’s experience in an IT support role
- Experience using and maintaining IT systems, resolving hardware/software issues, and operating a help desk
- Good understanding of IT security, data protection and confidentiality
- Excellent communication, customer service and organisational skills
- Ability to work calmly under pressure, manage workload and prioritise effectively
- Full driving licence and access to your own vehicle for travel between Trust schools
- Satisfactory DBS check (Enhanced DBS required upon appointment)
- Experience working in a school or educational setting
- Experience using SIMS, Go4Schools or other MIS platforms
What We Offer
- A supportive, collaborative IT team
- Opportunities for professional development and training
- A friendly working environment across multiple school sites
- The chance to make a meaningful difference to teaching, learning and student experience
ICT Technician in Liverpool employer: Lydiate Learning Trust
Contact Detail:
Lydiate Learning Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Lydiate Learning Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific issues that staff or students might face. We want you to show off your problem-solving skills!
✨Tip Number 3
Show your passion for education! When you get the chance, talk about how you can contribute to the learning environment. Highlight any experience you've had in schools or with educational tech.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Lydiate Learning Trust.
We think you need these skills to ace ICT Technician in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the ICT Technician role. Highlight your IT qualifications, relevant experience, and any specific technologies you've worked with. We want to see how you can contribute to our Trust!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting staff and students in an educational setting. Share examples of how you've solved problems or improved IT processes in the past – we love a good story!
Show Off Your Communication Skills: As the first point of contact for technical support, strong communication is key. In your application, demonstrate how you've effectively communicated with non-technical users. We appreciate candidates who can break down complex IT issues into simple terms!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Lydiate Learning Trust
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially those related to the systems and software mentioned in the job description. Familiarise yourself with SIMS, Go4Schools, and any other relevant platforms. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific problems you solved, how you approached them, and the outcome. This will demonstrate your proactive attitude and ability to support staff and students effectively.
✨Communicate Clearly and Confidently
Since you'll be the first point of contact for technical support, practice explaining complex IT concepts in simple terms. Good communication is key, so consider doing a mock interview with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Emphasise Your Customer Service Skills
Highlight your experience in customer service, especially in an educational setting. Be ready to discuss how you handle pressure and manage multiple requests. Showing that you can remain calm and organised while providing excellent support will make you stand out as a candidate.