Supply Chain Manager

Job Summary

To lead, manage, and optimise the end-to-end supply chain, ensuring the effective procurement, production planning, inventory management, and distribution of products in support of business operations.

The role is accountable for delivering supply continuity, cost control, service performance, and compliance, while driving improvements in efficiency, resilience, and overall supply chain capability.

Key Responsibilities

• Supply Chain Planning & Operations
• Manage the end-to-end supply chain, including procurement, production planning, warehousing, and distribution
• Develop and implement supply chain strategies aligned to business and operational objectives
• Ensure availability of materials and products to meet customer demand and production requirements
• Coordinate product storage, handling, transportation, and distribution activities
• Work with procurement teams to ensure effective sourcing of raw materials and components
• Oversee export processes, including preparation of documentation and liaison with external bodies (e. g. Chamber of Commerce)
• Ensure product certifications and compliance documentation are maintained and up to date
• Supplier & Stakeholder Management
• Develop and maintain effective relationships with suppliers, logistics providers, and key stakeholders
• Lead commercial discussions with suppliers, including negotiation of contracts, pricing, and service level agreements
• Collaborate with internal functions including Operations, Finance, Sales, Customer Service, and Procurement to ensure alignment of supply chain activities
• Act as a key point of escalation for supply-related issues
• Inventory & Performance Management
• Lead demand planning and forecasting activities to support inventory optimisation
• Manage stock levels to balance service requirements with working capital targets
• Utilise ERP (SAP) and other systems to monitor product flow, inventory, and supply chain performance
• Define, monitor, and report on KPIs, including inventory, service levels, and OTIF (On-Time In-Full)
• Present supply chain performance updates to senior leadership forums (e. g. SLT meetings)
• Identify and deliver initiatives to improve service, reduce cost, and enhance operational efficiency
• Risk Management & Compliance
• Identify, assess, and mitigate risks across the supply chain, including supplier, logistics, and operational risks
• Ensure compliance with company policies, regulatory requirements, and industry standards
• Maintain adherence to import/export, customs, and trade compliance regulations
• Support sustainability objectives, including evaluation and reduction of environmental impact within the supply chain
• Leadership & Continuous Improvement
• Lead, develop, and manage supply chain personnel to achieve performance objectives
• Promote a culture of accountability, collaboration, and continuous improvement
• Drive supply chain optimisation projects and process improvement initiatives
• Keep informed of industry trends, emerging technologies, and best practices to enhance capability
• Contribute to site and functional strategic planning activities

Qualifications & Experience

• Degree, HND, Foundation Degree, or equivalent in a relevant discipline, such as:
• Supply Chain Management
• Logistics or Transport Management
• Business Management
• Manufacturing or Engineering
• Information Systems or Computing
• Professional supply chain qualifications (e. g. CIPS, APICS) desirable
• Demonstrated experience in supply chain, logistics, procurement, or operations
• Proven experience managing suppliers, contracts, and cross‑functional stakeholders
• Strong working knowledge of ERP systems (e. g. SAP) and supply chain systems
• Experience of export processes, customs requirements, and regulatory compliance

Skills & Competencies

• Strong leadership and team management capability
• Effective communication and stakeholder engagement skills
• Commercial awareness and negotiation capability
• Analytical and data-driven decision-making skills
• Strategic thinking with a focus on continuous improvement
• Strong planning, organisational, and project management skills
• Ability to manage complexity and work under pressure
• Advanced IT skills, including Microsoft Excel and data analysis tools
• Understanding of supply chain risk management and compliance requirements
• Working Conditions
• Predominantly office-based with regular interaction across operational areas
• Occasional travel may be required (e. g. supplier visits, other sites)
• Flexibility required to support operational priorities and business needs

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, colour, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.

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