Senior Account Handler (Corporate)
Senior Account Handler (Corporate)

Senior Account Handler (Corporate)

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Lycetts

At a Glance

  • Tasks: Manage clients' insurance needs and provide tailored solutions.
  • Company: Join Lycetts Insurance Brokers, a leader in the insurance industry.
  • Benefits: Competitive salary, hybrid working, generous leave, and career development support.
  • Why this job: Make a real impact by deepening client relationships and driving business growth.
  • Qualifications: Experience in corporate insurance and strong communication skills required.
  • Other info: Enjoy a dynamic work environment with excellent career progression opportunities.

The predicted salary is between 40000 - 50000 £ per year.

Working hours 35 hours per week, Monday to Friday

Duration Permanent

Location London

About The Role

Lycetts Insurance Brokers is looking for a Corporate Senior Account Handler to join our London office. In this role you will support our Account Executives, managing the full lifecycle of clients’ insurance needs from new business and renewals to handling mid‑term adjustments. You will use your technical knowledge to provide solutions, deepen client relationships, and contribute to the growth of our corporate book.

What you'll be doing

  • Act as the main point of contact for clients and insurers, managing policies from quotation through to renewal.
  • Arrange, amend, and renew general insurance policies within delegated authority, ensuring accurate and timely documentation and invoicing.
  • Prepare renewals, remarket policies when needed, and manage renewal lists efficiently.
  • Deliver excellent client service by responding to queries within agreed timescales and supporting overall retention goals.
  • Maintain accurate records and ensure full compliance with FCA and internal standards, including assisting with claims notifications.
  • Identify opportunities to cross‑sell, up‑sell, and refer clients to other business areas, contributing to new business and retention targets.
  • Collaborate closely with Account Executives, underwriters, and internal teams for technical and administrative support.
  • Negotiate terms within authority limits, issue policy documentation when conditions are met, and appropriately escalated referrals.

What you'll need to have

  • Strong understanding of general insurance principles and market practices.
  • Detailed knowledge of and experience in corporate and/or commercial insurance products.
  • Awareness of FCA regulatory requirements and compliance standards.
  • Good understanding of insurer markets and broking platforms (e.g., Acturis).
  • Excellent communication and client‑handling skills.
  • Strong negotiation, organisational, and time‑management capability.
  • High accuracy and attention to detail.
  • Skill at identifying commercial opportunities.
  • Proven experience managing a client book, including renewals, MTAs, and new business.
  • Cert CII qualification or relevant broker experience.

What we offer

  • Competitive salary – discuss upon interview.
  • Hybrid working available after successful completion of probation.
  • Employer pension contribution of 5% rising to 10% after 5 years of membership.
  • Annual discretionary bonus scheme based on individual and company performance.
  • Life Assurance cover up to 4× salary, and Group Income Protection scheme up to 65% of salary.
  • 25 days annual leave plus bank holidays (rising to 26 and 27 days for 5 and 10 years’ service).
  • Career development opportunities with funded support and financial incentives for professional qualifications.
  • Employee Assistance Programme with a wide range of benefits.

Equal opportunities

We welcome applications from everyone.

Senior Account Handler (Corporate) employer: Lycetts

Lycetts Insurance Brokers is an exceptional employer, offering a supportive work culture in the heart of London where employees can thrive. With a commitment to professional development, competitive benefits including a generous pension scheme and annual leave, and a focus on work-life balance through hybrid working options, we empower our team to excel in their roles while fostering meaningful client relationships.
Lycetts

Contact Detail:

Lycetts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Handler (Corporate)

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Lycetts or similar firms. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of corporate insurance products and FCA regulations. We want you to shine when discussing how you can manage client relationships and contribute to growth!

✨Tip Number 3

Showcase your negotiation skills during interviews. Think of examples where you’ve successfully managed renewals or cross-sold products. This will demonstrate your ability to handle the responsibilities of a Senior Account Handler.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Account Handler (Corporate)

Client Relationship Management
General Insurance Knowledge
Corporate Insurance Products
FCA Regulatory Compliance
Negotiation Skills
Organisational Skills
Time Management
Attention to Detail
Cross-Selling and Up-Selling
Policy Management
Communication Skills
Technical Knowledge of Broking Platforms
Client Book Management
Cert CII Qualification or Relevant Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of general insurance principles and any relevant qualifications, like Cert CII, to show us you’re a great fit for the Senior Account Handler role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about corporate insurance and how your previous experience aligns with our needs. Don’t forget to mention your client-handling skills and any successful negotiations you've led!

Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to manage a client book effectively. We love to see examples of how you’ve contributed to retention targets or identified new business opportunities.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Lycetts

✨Know Your Insurance Stuff

Make sure you brush up on your general insurance principles and corporate products. Be ready to discuss specific examples from your experience that showcase your technical knowledge and how you've successfully managed client accounts in the past.

✨Show Off Your Client Handling Skills

Prepare to demonstrate your excellent communication skills. Think of scenarios where you've gone above and beyond for clients, especially in terms of responding to queries and maintaining relationships. This will show that you can deliver the top-notch service they’re looking for.

✨Be Ready to Negotiate

Since negotiation is key in this role, come prepared with examples of how you've successfully negotiated terms in previous positions. Highlight your ability to balance client needs with company policies, and be ready to discuss how you handle escalations.

✨Understand the FCA Regulations

Familiarise yourself with FCA regulatory requirements and compliance standards. Be prepared to discuss how you ensure compliance in your work, as this is crucial for the role. Showing that you take these regulations seriously will set you apart from other candidates.

Senior Account Handler (Corporate)
Lycetts

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