Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne
Client Support Specialist - Hybrid, Pension & Bonus

Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Lycetts

At a Glance

  • Tasks: Provide top-notch support to Financial Advisers and manage client queries.
  • Company: Dynamic financial services firm in Newcastle with a focus on inclusivity.
  • Benefits: Competitive salary, hybrid working, pension scheme, and bonus opportunities.
  • Why this job: Join a supportive team and develop your career in the financial sector.
  • Qualifications: Experience in pensions, protection, investment markets, and strong customer service skills.
  • Other info: Great career development prospects in a vibrant work environment.

The predicted salary is between 30000 - 42000 £ per year.

A financial services firm in Newcastle upon Tyne is seeking a Client Support Administrator to provide high-quality support to Financial Advisers. The role involves managing new business administration, client queries, and building relationships.

Candidates should have experience in pensions, protection, and investment markets, along with strong customer service skills.

The firm emphasizes career development, offers a competitive salary, hybrid working options, and an inclusive culture.

Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne employer: Lycetts

Join a dynamic financial services firm in Newcastle upon Tyne, where we prioritise your career development and well-being. With a competitive salary, hybrid working options, and a commitment to an inclusive culture, we empower our Client Support Specialists to thrive while providing exceptional support to Financial Advisers. Experience a workplace that values strong customer service skills and fosters meaningful relationships within the team.
Lycetts

Contact Detail:

Lycetts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of pensions, protection, and investment markets. We want to show that we’re not just passionate but also knowledgeable about the industry.

✨Tip Number 3

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for clients. We need to demonstrate that we can build strong relationships with Financial Advisers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team.

We think you need these skills to ace Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne

Client Support
New Business Administration
Customer Service Skills
Pensions Knowledge
Protection Market Knowledge
Investment Market Knowledge
Relationship Building
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in pensions, protection, and investment markets. We want to see how your skills align with the role of a Client Support Specialist, so don’t hold back on showcasing your customer service prowess!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Financial Advisers and how you can contribute to our inclusive culture. Keep it friendly and professional – we love a personal touch!

Showcase Your Communication Skills: As a Client Support Specialist, strong communication is key. In your application, highlight examples where you've effectively managed client queries or built relationships. We want to see how you connect with people!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Lycetts

✨Know Your Stuff

Make sure you brush up on your knowledge of pensions, protection, and investment markets. The firm is looking for someone who can hit the ground running, so being well-versed in these areas will show that you're serious about the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or built strong relationships with clients, as this will resonate well with the interviewers.

✨Ask Insightful Questions

Come prepared with questions that demonstrate your interest in the company and the role. Inquire about their approach to career development or how they foster an inclusive culture. This shows that you’re not just interested in the job, but also in growing with the company.

✨Be Yourself

The firm values an inclusive culture, so don’t be afraid to let your personality shine through. Authenticity can set you apart from other candidates, so relax and be genuine during the interview.

Client Support Specialist - Hybrid, Pension & Bonus in Newcastle upon Tyne
Lycetts
Location: Newcastle upon Tyne
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