Account Handler/Senior Account Handler
Account Handler/Senior Account Handler

Account Handler/Senior Account Handler

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage insurance and financial services for corporate clients while supporting business development.
  • Company: Lycetts, part of Benefact Group, offers 60 years of trusted insurance and financial advice.
  • Benefits: Enjoy hybrid working, a generous pension scheme, annual bonuses, and 25+ days of leave.
  • Why this job: Join a purpose-led organisation with career growth opportunities and a culture of kindness.
  • Qualifications: Previous insurance experience and knowledge of commercial products are essential.
  • Other info: We value diversity and welcome applications from all backgrounds.

The predicted salary is between 36000 - 60000 £ per year.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: London (hybrid working of 2 days working from home per week available upon successful completion of probation)

About The Role

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Account Handler / Senior Account Handler to join our London office. The role holder will effectively manage the insurance and financial services business for Lycetts corporate and commercial clients and prospects, and will be responsible for the support of business development through the provision of quotes and cross-referrals as well as working collaboratively with senior account executives and account executives to provide the management of their client and prospect accounts. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key Responsibilities

  • Answer incoming new business enquiries and prepare new business quotations
  • Identify and initiate cross-referral opportunities and activities to new and existing prospects/clients.
  • Prepare relevant documentation and information for new business meetings/presentations.
  • Develop and mentor other account handling team members.
  • Develop business opportunities including identification of opportunities for cross-referrals
  • Comply with file management, compliance procedures and FCA guidelines

Knowledge, Skills And Experience

  • Previous insurance experience
  • Knowledge of commercial insurance products and companies
  • Experience in obtaining quotes and placing business
  • Good negotiating skills and the ability to build good relationships with both clients and insurers/underwriters
  • Sound knowledge of FCA requirements within a broking role

What We Offer

  • Hybrid working available upon successful completion of probation
  • Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
  • Annual Bonus scheme (Discretionary based on individual and company performance)
  • Life Assurance cover up to 4 x salary
  • 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
  • Career development opportunities with funded support and financial incentives for all professional qualifications.

About us

The Lycetts group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

Account Handler/Senior Account Handler employer: Lycetts

Lycetts, part of the Benefact Group, offers a dynamic and inclusive work environment in London, where employees can thrive with hybrid working options and a strong focus on career development. With generous benefits including a competitive pension scheme, annual bonuses, and support for professional qualifications, Lycetts is committed to empowering its team members while fostering a culture of kindness and ambition.
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Contact Detail:

Lycetts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler/Senior Account Handler

✨Tip Number 1

Familiarise yourself with the specific insurance products and services offered by Lycetts. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Lycetts on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during the interview process.

✨Tip Number 3

Prepare to discuss your previous experience in insurance and how it relates to the responsibilities of an Account Handler. Be ready to share specific examples of how you've successfully managed client accounts or developed business opportunities.

✨Tip Number 4

Research the latest trends in the insurance industry, especially those affecting commercial clients. Being knowledgeable about current events and challenges in the sector will show that you're proactive and well-informed, making you a more attractive candidate.

We think you need these skills to ace Account Handler/Senior Account Handler

Insurance Knowledge
Commercial Insurance Products Expertise
Client Relationship Management
Negotiation Skills
Quote Preparation
Cross-Referral Identification
Documentation and Presentation Skills
Team Development and Mentoring
Compliance Knowledge (FCA Guidelines)
File Management Skills
Business Development Acumen
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in insurance and account handling. Use keywords from the job description, such as 'commercial insurance products' and 'negotiating skills', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the role. Mention specific experiences where you've successfully managed client accounts or developed business opportunities.

Highlight Relevant Skills: In your application, emphasise your knowledge of FCA requirements and your ability to build relationships with clients and insurers. Provide examples of how you've used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance sector.

How to prepare for a job interview at Lycetts

✨Know Your Insurance Basics

Make sure you brush up on your knowledge of commercial insurance products and the FCA requirements. Being able to discuss these topics confidently will show that you're well-prepared and understand the industry.

✨Demonstrate Your Negotiation Skills

Prepare examples of past experiences where you've successfully negotiated terms or built strong relationships with clients and insurers. This will highlight your ability to handle the responsibilities of the role effectively.

✨Showcase Your Team Spirit

Since the role involves working collaboratively with account executives, be ready to discuss how you've mentored others or contributed to a team environment in previous positions. This will demonstrate your fit within their inclusive culture.

✨Prepare for Business Development Questions

Think about how you can identify and initiate cross-referral opportunities. Be prepared to share your ideas on how to develop business opportunities, as this is a key responsibility of the role.

Account Handler/Senior Account Handler
Lycetts
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  • Account Handler/Senior Account Handler

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-05

  • L

    Lycetts

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