Head of IT & Digital Technology

The Group has expanded into high-growth sectors including fintech, travel, and healthcare, creating one of the most dynamic conglomerates in the UK. The Group CTIO will provide strategic and operational leadership across Lyca’s technology and information functions, with a primary focus on telecommunications (MVNO/MNO) and secondary strategic alignment for emerging verticals: fintech, travel, and healthcare. The successful candidate will architect and drive Lyca’s global technology roadmap, ensuring delivery of scalable, secure, and innovative platforms that underpin commercial growth, customer satisfaction, and operational efficiency. Define and execute the global network and IT strategy for MVNO/MNO operations across multiple geographies (Europe, Asia, Africa). · Lead full lifecycle management of core network architecture, IMS, BSS/OSS systems, HLR/HSS, and billing. · Lead technology evolution planning: eSIM, 5G/VoLTE/VoWiFi, cloud-native telecom, and private mobile networks. · Ensure regulatory compliance (e.g., Ofcom, GDPR) and align with country-specific telecom policies. · Manage strategic vendor relationships with Ericsson, Nokia, Mavenir, Huawei, and cloud providers (AWS/Azure). · Drive IT transformation and automation (DevOps, CI/CD, RPA, AIOps). · Own cybersecurity governance, ensuring risk controls, data integrity, and continuity planning. Support the fintech product team by advising on secure payment platforms, mobile wallets, and AML/KYC infrastructure. · Ensure fintech architecture aligns with group-wide security, data, and compliance policies (PCI-DSS, PSD2). · Guide tech integrations between telecom billing and digital financial services (e.g., Minor Ownership – Travel · Provide oversight of travel vertical platforms including B2B/B2C booking engines, GDS/API integrations, and customer experience systems. · Ensure scalability and performance of digital infrastructure supporting global travel operations. Advise on the deployment of digital health platforms, teleconsultation systems, and health data management frameworks. · Ensure systems are interoperable, secure, and compliant with relevant healthcare data standards (e.g., Lead a global team of technology leaders, solution architects, cybersecurity experts, and IT operations teams. · Manage multi-million-dollar global IT budgets and transformation programs. · Spearhead digital innovation, introducing AI/ML, blockchain, IoT, and edge computing where applicable. · Partner with business leaders to shape customer-centric technology strategies that accelerate growth. Bachelor’s or Master’s degree in Engineering, Telecommunications, Computer Science, or related field. MBA is a plus. · 15+ years in technology leadership roles, including CIO/CTO/CTIO roles in telecom (MVNO/MNO). · Proven experience delivering multi-country telecom deployments, BSS/OSS transformation, and network evolution. Deep knowledge of core mobile networks, cloud-native architectures, and digital platforms. · Strong understanding of regulatory frameworks, including telecom compliance, fintech licensing, and healthcare data privacy. · Strong commercial acumen to balance innovation with cost, speed, and ROI. Executive-level compensation with performance incentives. · Opportunity to drive transformation in one of the most diversified digital-first conglomerates. · Access to a global innovation ecosystem and top-tier vendor partnerships.