At a Glance
- Tasks: Support tutors and learners, ensuring smooth course operations and maintaining records.
- Company: Join a dynamic training centre in Woolwich focused on learner success.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Exciting environment with potential for career advancement in education.
- Why this job: Make a real difference in learners' lives while developing your administrative skills.
- Qualifications: Experience in admin or customer service, strong communication skills, and team player.
The predicted salary is between 28000 - 28000 £ per year.
Location – Woolwich (SE18)
Salary – £28,000
Contract - Full Time
Job Purpose
The Administrator and Tutor Support Officer will play a key role in ensuring courses run smoothly, offering additional support to tutors and learners. The postholder will provide administrative, learner engagement and classroom support to tutors and learners, ensuring that enrolment, attendance, safeguarding, learner records and programme administration are maintained to a high standard. They will act as a first point of contact for learners and support compliance with funding, quality and safeguarding requirements.
Key Responsibilities
- Learner Administration and Engagement
- Welcome learners and visitors to the training centre.
- Register and sign in learners for each training session.
- Monitor attendance and punctuality records.
- Follow up learner absences and report concerns to tutors and management.
- Assist learners with general enquiries and provide information regarding their programme.
- Support learner onboarding, inductions and enrolment activities.
- Ensure learner documentation is completed accurately and submitted within required timescales.
- Maintain learner files in accordance with funding and compliance requirements.
- Tutor Support
- Provide administrative support to tutors before, during and after training sessions.
- Prepare classrooms, learner resources and training materials.
- Print, distribute and organise learning resources and handouts.
- Support tutors with classroom administration and learner engagement activities.
- Assist with assessment paperwork and evidence collection.
- Additional Responsibilities
- Coordinate room bookings and training schedules where required.
- Support the organisation of learner reviews, workshops and employer engagement activities.
- Compliance and MIS Support
- Support the MIS Lead with learner data collection and record maintenance.
- Ensure attendance registers, enrolment forms and learner records are completed accurately.
- Assist with data entry and document management.
- Maintain confidentiality and comply with GDPR requirements.
- Support internal audits, funding checks and quality assurance activities.
- Assist in preparing documentation required for external audits and inspections.
Person Specification
Essential
- Experience in an administrative, customer service or learner support role.
- Good organisational and administrative skills.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Competent in Microsoft Office applications and digital systems.
- Ability to maintain accurate records and learner data.
- Understanding of confidentiality and data protection requirements.
Desirable
- Experience working within further education, training or funded programmes.
- Knowledge of Adult Skills Fund (ASF), AEB or GLA funded provision.
- Knowledge of safeguarding and learner welfare processes.
- Experience supporting tutors or training delivery.
- Experience using learner management or MIS systems.
Administrator and Tutor Support Officer - Woolwich employer: LXP Talent
As an Administrator and Tutor Support Officer in Woolwich, you will join a dynamic team dedicated to fostering a supportive learning environment. Our company prioritises employee growth through continuous professional development opportunities and offers a collaborative work culture that values your contributions. With a competitive salary and a commitment to maintaining high standards in learner engagement and support, we provide a rewarding workplace where you can make a meaningful impact on learners' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator and Tutor Support Officer - Woolwich
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like LXP Talent just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at LXP Talent. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Administrator and Tutor Support Officer - Woolwich
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Administrator and Tutor Support Officer - Woolwich role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At LXP Talent, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at LXP Talent
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at LXP Talent, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At LXP Talent, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
