Senior Events & Sponsor Operations Manager in London

LXA is hiring a senior, hands-on Events & Sponsor Operations Manager to lead operational delivery across our flagship in-person event, a mid-size in-person event, and a changing calendar of virtual and in-person events. You will also own sponsor service and campaign operations that support these events. Your primary focus is flawless event execution and proactive sponsor management.

Core Responsibilities:

• Own end-to-end logistics and operational delivery for AntiCon, LXA’s flagship annual in-person event.
• Lead detailed operational planning, timelines, and delivery documentation to ensure no detail is missed.
• Act as the day-to-day operations lead across venue, AV, catering, staffing, suppliers, sponsors and delegates.
• Manage event-week and on-site delivery with calm real-time decision-making and fast escalation of critical issues.
• Maintain risk logs and contingency plans to prevent avoidable delivery failures.
• Serve as the main point of contact for sponsored and non-sponsored event campaigns.
• Proactively manage sponsor/client expectations with clear deliverables, timelines, and regular updates.
• Own internal campaign calendars and cross-team coordination (marketing, sales, delivery).
• Produce and manage sponsor information packs, contracts and enquiries.
• Ensure communication SLAs are consistently met and sponsors never need to chase for information.
• Own logistics and delivery for approximately 15 additional events per year (dinners, webinars, summits), with volume varying across the year.
• Manage smaller events end-to-end, including supplier coordination, run-of-show planning and delegate/sponsor experience.
• For virtual events, manage registration journeys, automated attendee communications, sponsor deliverables and live production support.
• Operate and maintain event workflows in HubSpot and other event platforms (e.g. Bizzabo).
• Duplicate, configure and manage templated landing pages, registration journeys, lists and workflows for events and campaigns.
• Maintain data hygiene and registration accuracy to support smooth delegate and sponsor experiences.
• Troubleshoot operational system issues and suggest improvements in collaboration with internal owners.
• Coordinate delivery of non-event client campaigns such as research reports and training material projects.
• Act as a client-facing delivery lead to manage expectations, timelines, and stakeholder communications.
• Support internal operational initiatives as needed in a small, fast-moving team.
• Deliver events and campaigns within assigned budgets.
• Track costs vs plan, identify savings, and escalate forecast overruns early.
• Negotiate supplier costs and contracts, with initial support on major legacy relationships, progressing to full ownership.

What Success Looks Like:

• Events are delivered flawlessly, on time and within budget.
• Sponsors experience seamless delivery across events and campaigns, with proactive comms and zero chasing.
• Multiple concurrent events and campaigns are delivered without dropped details, missed deadlines or budget surprises.
• Event workflows in HubSpot and related platforms run smoothly with minimal errors.
• Risks are identified early, with clear mitigation and calm escalation when required.

Required Experience and Skills (Must-Have):

• 5–7 years’ experience in B2B event operations or event-led programme delivery, with a strong hands-on execution track record.
• Proven experience delivering in-person and virtual B2B events, including complex stakeholder and supplier environments.
• Sponsor/client services capability including expectation management, deliverables coordination and campaign delivery.
• Strong experience managing suppliers and delivering against budgets.
• Impeccable organisation and attention to detail, with evidence of managing multiple concurrent deliveries.
• Clear, proactive communicator who prevents last-minute crises.
• Active interest and comfort working in the martech and AI landscape, staying current with relevant developments.

Nice-to-Have:

• Experience using HubSpot for event operations (lists, forms, workflows, landing pages).
• Familiarity with event platforms such as Bizzabo or equivalents.
• Experience in training, learning, or professional development organisations.

Working Environment and Culture Fit:

• Roll up sleeves and deliver, not just design process.
• Strong-minded, solutions-focused and comfortable making decisions.
• Enjoy agile, changing environments and can think on feet.
• Collaborate naturally across functions and stay open to new ways of working.
• Live an “always learning” mindset in a fast-evolving tech landscape.

You’ll thrive here if you like ownership, pace and variety. You may struggle if you prefer rigid process, narrow role boundaries or low-change environments.

Hiring Process:

• Application: Via email at hello@lxahub.com submit your CV, LinkedIn profile and responses to:
• Describe one B2B in-person event you delivered end-to-end: size, your role, what went wrong, what you did.
• Example of proactively managing a sponsor or client campaign. What did you communicate and when?
• What event tech have you used (HubSpot, Bizzabo, others) and what did you do with it?
• Peak-period working: give one example of how you stayed organised under pressure.

Compensation and Benefits:

Up to £70,000 depending on experience. London-based. Remote working currently. In 2026 the role may require up to 3 days per week in the office. Some out-of-hours work will be required during peak delivery periods (especially May and October, plus occasional evening events). Time-in-lieu is offered for approved additional hours.

Reporting Line:

Reports to the Managing Director. No direct reports initially. Team management responsibilities may be added over time as LXA grows.

Required Skills and Experience Highlights:

• B2B event operations or event-led programme delivery (5–7 years).
• In-person and virtual B2B events experience.
• Supplier management and budget delivery.
• Strong organisational and communication skills.
• Familiarity with HubSpot and event platforms.

Employee Commitment:

LXA values curiosity, accountability, high standards and an “always learning” mindset. We invest in the growth of teams and encourage a flexible, high-performing culture.