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For Companies At a Glance
- Tasks: Manage property acquisitions, lettings, and ensure compliance in a dynamic housing environment.
- Company: Join LWM Traded Services, an ambitious and innovative company owned by Lichfield District Council.
- Benefits: Enjoy a competitive salary, private healthcare, hybrid working, and a vibrant office space.
- Other info: Flexible working hours and opportunities for professional development await you.
- Why this job: Make a real impact in housing while growing your career in a supportive team.
- Qualifications: Experience in housing or property management and a proactive, customer-focused mindset.
The predicted salary is between 30000 - 40000 £ per year.
We are LWM Traded Services, a company wholly owned by Lichfield District Council. Our organisation is ambitious, innovative, and highly driven to be the best in all that we do. We want to further this growth potential in all key areas of the business by hiring great people. In return, we can build stronger foundations, provide quality services, and help support our company objectives longer term.
About the role
The Lettings & Housing Manager will be responsible for the acquisition, letting, and management of temporary accommodation, along with the leasing, marketing, and management of office and commercial space within the business hub and other commercial properties. The role will be responsible for purchasing and onboarding new properties, managing residential tenancies and commercial leases, advertising available office space, managing occupancy levels, and being accountable for rental income, void levels, and lettings performance against agreed KPIs.
Key Responsibilities
- Property Acquisition / Purchasing
- Property Management
- Tenancy Management
- Compliance & Housing Standards
- Portfolio Growth
- Financial Management
- Reporting & Management
Knowledge and experience
- Experience in housing, lettings, or property management.
- Experience managing residential tenancies.
- Experience dealing with tenancy issues and tenants.
- Knowledge of housing legislation and compliance requirements.
- Experience working with contractors and property repairs.
- Experience managing a property portfolio.
Personal Attributes
- Proactive, solution-focused mindset with a commitment to continuous improvement and innovation.
- Demonstrates a strong ‘one team’ mentality by supporting colleagues, sharing expertise, breaking down silos, and working collaboratively toward shared goals.
- Able to manage competing demands and remain calm under pressure.
- Demonstrates a strong customer-focused approach.
Key Skills
- Property management
- Tenancy management
- Negotiation
- Organisation and workload management
- Financial awareness
- Communication and dealing with tenants
- Problem solving
- Compliance knowledge
- Willingness to work flexibly, including occasional out‑of‑hours activities to meet service needs
- Full UK driving license
BENEFITS
You will also benefit from a fantastic salary package including Private Health Care, 5% Pension contribution, Free parking, Hybrid working, fabulous, refurbished offices in a central location. Plus, more! Be part of our growing team and amazing culture.
WHAT NEXT?
To be considered for this exciting new opportunity, please send your CV and Supporting statement. If you need any support with completing your application, or any part of the recruitment process, please contact us so that we can discuss reasonable adjustments.
Our Interview process - Important please read.
We value the interest shown in our vacancies and aim to consider every application carefully. However, in the event of exceptionally high levels of response, we reserve the right to close this vacancy early to manage application volumes effectively. Due to the high number of applications that we can typically receive, we are unable to notify applicants who have not been shortlisted. If you have not heard from us within 4 weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Pre Employment Checks
All offers of employment are conditional offers subject to satisfactory clearances which include:
- Two satisfactory references covering the last 3 years of employment.
- Evidence of your right to work in the United Kingdom; and
- Disclosure and Barring Service (DBS) check if applicable.
We look forward to hearing from you.
Lettings & Housing Manager in Stoke-on-Trent employer: LWM Traded Services
Contact Detail:
LWM Traded Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Housing Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and lettings sector. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching LWM Traded Services thoroughly. Understand their values and objectives, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your skills! If you have experience in property management or tenancy issues, be ready to share specific examples during interviews. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Lettings & Housing Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings & Housing Manager role. Highlight your experience in property management and tenancy issues, as well as any relevant skills that match the job description. We want to see how you fit into our ambitious and innovative team!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in housing and lettings, and how they align with our goals at LWM Traded Services.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your proactive, solution-focused mindset. We love candidates who can demonstrate their ability to tackle challenges head-on, especially in property management and compliance. Show us how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your CV and supporting statement!
How to prepare for a job interview at LWM Traded Services
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and compliance requirements. Familiarise yourself with the key responsibilities of the Lettings & Housing Manager role, especially around property acquisition and tenancy management. This will show that you're not just interested in the job, but that you understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in property management and dealing with tenancy issues. Be ready to discuss how you've successfully managed residential tenancies or handled difficult situations with tenants. This will demonstrate your capability and give the interviewers confidence in your skills.
✨Emphasise Teamwork
LWM Traded Services values a strong ‘one team’ mentality. Be prepared to talk about times when you've collaborated with colleagues or supported others in achieving shared goals. Highlighting your proactive, solution-focused mindset will resonate well with their company culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's future plans for portfolio growth or how they measure success against KPIs. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.