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- Tasks: Manage the Council's commercial and housing lettings portfolio while building strong tenant relationships.
- Company: Join a forward-thinking company owned by Lichfield District Council, focused on community support.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in property management and enjoy a variety of responsibilities.
- Qualifications: Experience in commercial lettings or social housing management is essential.
- Other info: Flexible working hours and opportunities for career growth await you.
The predicted salary is between 36000 - 60000 £ per year.
LWMTS is a forward-thinking company wholly owned by Lichfield District Council. We are ambitious, innovative and driven to deliver high-quality services that support our communities and long-term growth objectives. We believe in investing in great people to build strong foundations for the future.
Our Planning and Project Team are now recruiting a Lettings Manager to join our busy, hands-on property team. This is an exciting opportunity to take ownership of the Council’s commercial lettings portfolio, including office accommodation, social housing and temporary accommodation properties. If you enjoy working in a fast-paced, operational environment and want to make a real impact, this role offers both responsibility and variety.
Key Responsibilities- Property & Tenancy Management
- Lead the management of the Council’s commercial and housing lettings portfolio.
- Act as the primary point of contact for tenant liaison and issue resolution.
- Build positive relationships with tenants and stakeholders.
- Void Management
- Develop and implement strategies to minimise void periods.
- Monitor performance, analyse trends and recommend improvements.
- Coordinate marketing of available properties in partnership with LDC Housing.
- Financial & Compliance
- Monitor rental income, arrears and debt recovery processes.
- Manage lettings budgets and deliver income targets.
- Ensure compliance with health & safety, data protection, and housing legislation.
- Performance Reporting
- Produce monthly KPI reports covering occupancy, void turnaround, arrears, and satisfaction.
- Use data insights to drive continuous service improvement.
- Portfolio Growth
- Source, assess and support the acquisition of new properties as funding allows.
- Undertake market research and financial appraisals.
- Oversee the operational integration of new properties into the portfolio.
- Collaboration
- Work closely with LWMTS and LDC colleagues across Housing, Property Services and Finance.
- Engage with external partners to ensure seamless service delivery.
- Essential
- Proven experience in commercial lettings and/or social housing management.
- Strong understanding of property law, tenancy agreements, and housing regulations.
- Excellent communication and negotiation skills.
- Ability to manage budgets and deliver income targets.
- Strong organisational and prioritisation skills.
- Confident in data management, reporting and performance monitoring.
- Proactive, solution-focused and committed to continuous improvement.
- Strong team player who collaborates and shares knowledge.
- Calm under pressure with the ability to manage competing priorities.
- Customer-focused with a professional, empathetic approach.
- Flexible approach to working hours, including occasional out-of-hours activity.
- Full UK driving licence.
If you’re an experienced property professional looking for your next challenge, we’d love to hear from you. Please submit your CV or request further information via: helen.mckenzie@lwmts.co.uk
If you require any reasonable adjustments during the recruitment process, please contact us using the same email address.
We reserve the right to close this vacancy early if a high volume of applications is received. Due to application volumes, only shortlisted candidates will be contacted.
We look forward to hearing from you.
Lettings Manager in Lichfield employer: LWM Traded Services
Contact Detail:
LWM Traded Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager in Lichfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property sector. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Lettings Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in commercial lettings and social housing management. Use real examples to demonstrate how you've tackled challenges and achieved results.
✨Tip Number 3
Be proactive! If you see a property management issue or a gap in the market, don’t hesitate to bring it up during interviews. This shows you're solution-focused and ready to make an impact right from the start.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure to submit your application via our platform. It’s the best way to ensure your CV gets the attention it deserves!
We think you need these skills to ace Lettings Manager in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial lettings and property management to show us you're the right fit for the Lettings Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed lettings or resolved tenant issues in the past, so we can see your potential impact.
Showcase Your Data Skills: Since data management and performance reporting are key parts of the role, make sure to mention any relevant experience you have with analysing trends and producing reports. We want to know how you can drive continuous improvement!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at LWM Traded Services
✨Know Your Stuff
Make sure you brush up on your knowledge of property law, tenancy agreements, and housing regulations. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Showcase Your Experience
Prepare specific examples from your past experience in commercial lettings or social housing management. Highlight how you've successfully managed budgets, minimised void periods, or improved tenant satisfaction. Real-life stories can make a big impact!
✨Be Data Savvy
Since the role involves performance reporting and data management, be ready to discuss how you've used data insights to drive improvements in previous roles. Bring along any relevant metrics or reports that demonstrate your analytical skills.
✨Engage and Connect
Remember, this is not just about answering questions; it's also about building rapport. Be personable and engage with your interviewers. Ask insightful questions about the team and the company’s future plans to show your genuine interest in the role.
