LWC Drinks is seeking a Customer Service Advisor for our Manchester depot. You will handle a high volume of calls, take orders, arrange deliveries and report faults on behalf of customers, while retaining accounts and upselling where appropriate.
The role requires a clear, personable telephone manner, accuracy in order input, and proactive problem-solving. You will also support administrative tasks and daily reporting.
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Customer Experience Specialist - Inbound/Outbound & Upsell in Manchester employer: LWC Drinks
LWC is an exceptional employer, offering a dynamic work environment where employees are valued and encouraged to grow. With a strong focus on teamwork and a commitment to excellence, our warehouse team enjoys competitive benefits, ongoing training opportunities, and the chance to be part of a leading independent drinks wholesaler in the UK. Join us in our mission to deliver outstanding service while enjoying a supportive culture that prioritises your professional development.
