Drivers Mate

Drivers Mate

Northampton Full-Time No home office possible
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At a Glance

  • Tasks: Help the driver deliver products safely and provide top-notch customer service.
  • Company: Join a dynamic team in Northampton focused on excellent delivery services.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Why this job: Perfect for those who love teamwork and want to make customers smile!
  • Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
  • Other info: Great entry-level position for high school and college students!

Job Description

Job Title: Drivers MateReports to: Warehouse & Distribution ManagerDepot: NorthamptonOverviewAssist the driver in delivering products to customers within a specific area in a safe and friendly manner, assisting the driver with the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.Main Duties· Assisting the driver in preparing the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely.· Execute any special requests from customers by picking up and delivering items as directed on the delivery note.· Check all deliveries once they have been dropped at the final designation.· Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.· Assisting the driver in checking the run sheets, picking orders for your deliveries and routing.· To assist in planning your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.· Make customers aware of any stock shortages or problems with their delivery.· Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empty yard and unloaded in the correct manner.· Ensure that correct health and safety procedures are adhered to.· To assist the driver with all required checks and ensure that check sheets are passed to the distribution manager.· The ability to help in the warehouse when required.· To look presentable in the correct LWC Drinks uniform at all times.Knowledge and Experience· Good safety practices and presentable at all times.· Good communication skills.· Excellent customer service Skills.LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest-growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Drivers Mate employer: LWC Drinks

At our Northampton depot, we pride ourselves on being an excellent employer that values teamwork and customer service. As a Drivers Mate, you'll enjoy a supportive work culture that emphasizes safety and collaboration, along with opportunities for personal growth and development within the logistics sector. Join us to be part of a dedicated team that not only delivers products but also builds lasting relationships with our customers.
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Contact Detail:

LWC Drinks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Drivers Mate

✨Tip Number 1

Familiarize yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you assist the driver more effectively and ensure timely deliveries.

✨Tip Number 2

Practice your customer service skills! Being friendly and approachable is key in this role, so think about how you can make each delivery a positive experience for customers.

✨Tip Number 3

Show your enthusiasm for teamwork. Highlighting your ability to work well with others will demonstrate that you're ready to support the driver and contribute to a smooth delivery process.

✨Tip Number 4

Be prepared to discuss your reliability and punctuality. These traits are crucial for a Drivers Mate, so think of examples from your past experiences that showcase these qualities.

We think you need these skills to ace Drivers Mate

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Safety Awareness
Physical Fitness
Adaptability
Driving Knowledge
Vehicle Maintenance Awareness

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Drivers Mate. Familiarize yourself with the job description and think about how your skills and experiences align with the requirements.

Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or logistics. Mention specific instances where you assisted drivers or worked in a team environment to showcase your suitability for the role.

Showcase Your Soft Skills: Since this role involves interacting with customers, highlight your communication skills and ability to work well under pressure. Provide examples of how you've maintained a positive attitude in challenging situations.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Drivers Mate position. Use keywords from the job description to demonstrate that you are a perfect fit for the role.

How to prepare for a job interview at LWC Drinks

✨Know the Route

Familiarize yourself with the delivery area and any common routes. This shows that you are proactive and can assist the driver effectively.

✨Customer Service Focus

Be prepared to discuss how you would handle customer interactions. Highlight your ability to provide friendly and efficient service, as this is crucial for the role.

✨Vehicle Care Knowledge

Understand basic vehicle maintenance and care. Being able to discuss how you would help maintain the vehicle can demonstrate your responsibility and reliability.

✨Teamwork Attitude

Emphasize your ability to work well in a team. The role requires close collaboration with the driver, so showcasing your teamwork skills will be beneficial.

Drivers Mate
LWC Drinks
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