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For Companies At a Glance
- Tasks: Assist drivers in delivering products and providing excellent customer service.
- Company: Join LWC Drinks, the fastest growing drinks company in Britain.
- Benefits: Competitive salary, training programme, and career progression opportunities.
- Why this job: Be part of a dynamic team and grow into a driver role with our apprenticeship scheme.
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Work in a supportive environment with a focus on employee development.
The predicted salary is between 20500 - 21848 £ per year.
Overview
To assist the driver in delivering products to customers within a specific area in a safe and friendly manner, assisting the driver with the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.
Responsibilities
- Assisting the driver in preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and loaded onto the vehicle correctly and safely.
- Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
- Check all deliveries once they have been dropped at the final designation.
- Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
- Assisting the driver in checking the run sheets, picked orders for deliveries and routing.
- Assist in planning the route and requirements for the drop by studying the schedule and any requests on the delivery note.
- Make customers aware of any stock shortages or problems with their delivery.
- Be responsible for returning all empty cases and gas bottles and ensure they are correctly stored in the empties yard and unloaded in the correct manner.
- Ensure that correct health and safety procedures are adhered to.
- Assist the driver with all required checks and ensure that check sheets are passed to the distribution manager.
- Assist in the warehouse when required.
- Present a neat and professional appearance in the correct LWC Drinks uniform at all times.
Knowledge and Experience
- Good safety practices and presentable at all times.
- Good communication skills.
- Excellent customer service skills.
- Participation in LWC’s training programme, including potential apprenticeship pathways to become a driver in the future.
Salary and Progression
Probationary salary £20,500.00. Raising to £21,848.00 once successful.
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Drivers Mate employer: LWC Drinks
Contact Detail:
LWC Drinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LWC Drinks. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Drivers Mate, you'll be interacting with customers regularly. Think of examples from your past experiences where you've provided excellent service and be ready to share those stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you're looking sharp and presentable. It reflects your professionalism and shows that you understand the importance of being in uniform as a Drivers Mate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives you a better chance of standing out. So, don’t hesitate – get your application in today!
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring a friendly and helpful attitude to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Drivers Mate role.
Tailor Your Application: Make sure to customise your application to reflect the specific duties mentioned in the job description. Show us that you understand what the role entails and how you can contribute!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at LWC Drinks
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Drivers Mate. Familiarise yourself with tasks like assisting the driver, checking deliveries, and maintaining customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle specific situations, like dealing with stock shortages or customer complaints.
✨Dress the Part
Appearance matters! Make sure you wear the correct LWC Drinks uniform or something smart and presentable. This shows that you take the role seriously and are ready to represent the company well from day one.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training programmes, or what a typical day looks like for a Drivers Mate. This not only shows your interest but also helps you determine if the company is the right fit for you.
