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For Companies At a Glance
- Tasks: Engage with customers daily, handling calls, emails, and processing orders.
- Company: Join a dynamic team in Leyland, dedicated to excellent customer service.
- Benefits: Enjoy flexible working hours and potential for remote work.
- Why this job: Be part of a supportive culture that values your input and growth.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: Perfect for students looking for part-time work while studying.
The predicted salary is between 24000 - 36000 £ per year.
To complete a daily Out Bound Diary, building relationships with Customers. Also processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, order processing and arranging.
Customer Service Advisor/Sales Support employer: LWC Drinks
Contact Detail:
LWC Drinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor/Sales Support
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to handle a variety of customer interactions, so being articulate and confident in your responses is key.
✨Tip Number 3
Showcase your problem-solving abilities. Be prepared to discuss examples of how you've successfully resolved customer issues in the past, as this will highlight your suitability for the role.
✨Tip Number 4
Research common customer service scenarios. Knowing how to handle complaints or tricky situations can set you apart from other candidates and show that you're ready for the challenges of the job.
We think you need these skills to ace Customer Service Advisor/Sales Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Customer Service Advisor/Sales Support. Highlight your relevant experience in handling customer queries and processing orders.
Tailor Your CV: Make sure your CV reflects your skills in customer service and sales support. Include specific examples of how you've successfully managed customer relationships and resolved complaints in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your ability to handle high volumes of calls and your experience with order processing. Personalise it to show why you want to work for this company.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at LWC Drinks
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively handled customer queries or complaints.
✨Prepare for Common Scenarios
Expect questions about how you would handle specific customer situations, such as complaints or difficult customers. Prepare by thinking of examples from your previous roles where you successfully resolved similar issues.
✨Showcase Your Sales Support Experience
Since the role involves sales support, be ready to discuss any relevant experience you have in this area. Highlight your ability to process orders efficiently and build relationships with customers, as these are key aspects of the job.
