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- Tasks: Deliver products safely and provide excellent customer service while maintaining your vehicle.
- Company: Join LWC Drinks, the UK's fastest-growing drinks distributor with a focus on top-notch service.
- Benefits: Enjoy a structured work week, with opportunities for overtime and a supportive team environment.
- Why this job: Be part of a dynamic company that values customer satisfaction and employee growth.
- Qualifications: Must have a valid Class 2 driving licence and strong communication skills.
- Other info: Work Tuesday to Friday, with occasional Mondays or Saturdays; physical tasks involved.
The predicted salary is between 30000 - 42000 £ per year.
Reports to: Warehouse & Distribution Manager
Depot: Hills Prospect (Romford)
Please note, this role is Tuesday - Friday, with the requirement to work one in four Mondays or Saturdays.
Overview
To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.
Main Duties
- The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely.
- Responsible for completing delivery notes, return sheets and collecting payments.
- Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
- Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
- Responsibility for checking the run sheets, and picking orders for your deliveries and routing.
- To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.
- Make customers aware of any stock shortages or problems with their delivery.
- Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
- Ensure that correct health and safety procedures are adhered to.
- To complete all required checks and ensure that check sheets are passed to the distribution manager.
- The ability to help in the warehouse when required.
- To look presentable in the correct LWC Drinks uniform at all times.
- Physical and manual handling involved.
Knowledge and Experience:
- Good safety practices and driving habits
- Possess the correct driving license required for the vehicle
- Good communication skills
- Excellent Customer Service Skills
LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest-growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
Class 2 London Driver employer: LWC Drinks
Contact Detail:
LWC Drinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Class 2 London Driver
✨Tip Number 1
Familiarise yourself with the specific area you'll be driving in. Knowing the local roads, traffic patterns, and potential delivery challenges can give you an edge during the interview, showing that you're proactive and prepared.
✨Tip Number 2
Highlight your customer service skills during any discussions. Since this role involves direct interaction with customers, sharing examples of how you've successfully handled customer queries or complaints can demonstrate your suitability for the position.
✨Tip Number 3
Be ready to discuss your experience with vehicle maintenance and safety checks. This role requires a responsible approach to vehicle upkeep, so mentioning any relevant experience or training can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your flexibility regarding working hours. Since the job requires working on certain Mondays or Saturdays, expressing your willingness to adapt to these needs can show your commitment to the role.
We think you need these skills to ace Class 2 London Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, customer service skills, and any specific qualifications related to the Class 2 driving role. Mention your familiarity with London routes and any previous roles that required similar responsibilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your commitment to safety and excellent customer service, and provide examples of how you've successfully managed deliveries or handled customer requests in the past.
Showcase Your Communication Skills: Since good communication is key in this role, consider including a brief section in your application that demonstrates your ability to communicate effectively with customers and colleagues. This could be through examples of resolving issues or providing updates during deliveries.
Highlight Relevant Certifications: If you have any additional certifications related to driving, health and safety, or customer service, make sure to include these in your application. This can set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at LWC Drinks
✨Know Your Route
Familiarise yourself with the delivery area and potential routes before the interview. Being able to discuss how you would plan your deliveries and handle any challenges will show your proactive approach.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role requires a friendly and professional attitude, so be ready to share specific instances where you went above and beyond for a customer.
✨Highlight Safety Practices
Discuss your understanding of health and safety procedures relevant to driving and handling goods. Mention any previous experience that showcases your commitment to safety on the road and during deliveries.
✨Dress the Part
Make sure to wear appropriate attire for the interview, ideally something that reflects the uniform of the company. This shows that you take the role seriously and understand the importance of presentation in customer-facing positions.
