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For Companies At a Glance
- Tasks: Assist drivers in delivering products and providing excellent customer service.
- Company: Join LWC Drinks, the fastest growing drinks company in Britain.
- Benefits: Enjoy staff discounts, on-site parking, and a company pension.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Full-time role with a 5-day rota and opportunities for growth.
The predicted salary is between 11 - 14 £ per hour.
To assist the driver in delivering products to customers within a specific area in a safe and friendly manner, assisting the driver with the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.
Main Duties
- Assisting the driver in preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.
- Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
- Check all deliveries once they have been dropped at the final designation.
- Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
- Assisting the driver in checking the run sheets, picked orders for your deliveries and routing.
- To assist in planning your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.
- Make customers aware of any stock shortages or problems with their delivery.
- Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.
- Ensure that correct health and safety procedures are adhered to.
- To assist the driver with all required checks and ensure that check sheets are passed to the distribution manager.
- The ability to help in the warehouse when required.
- To look presentable in the correct LWC Drinks uniform at all times.
Knowledge and Experience:
- Good safety practices and presentable at all times.
- Good communication skills.
- Excellent customer service skills.
Benefits
- On site parking.
- Staff discount.
- Full time.
- Company pension.
Additional Information
- 5 days out of 7 rota.
LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
Drivers Mate in Buckland employer: LWC Drinks
Contact Detail:
LWC Drinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate in Buckland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LWC Drinks. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Drivers Mate, you'll be interacting with customers regularly. Think of examples from your past experiences where you've provided excellent service and be ready to share those stories during your chat.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. First impressions matter, and showing up in the right attire can set a positive tone for the conversation.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the LWC Drinks careers page and submit your application directly. It shows initiative and helps us keep track of your application!
We think you need these skills to ace Drivers Mate in Buckland
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about delivering excellent service!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Drivers Mate position.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific duties from the listing that you’re excited about or have experience with. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at LWC Drinks
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Drivers Mate. Familiarise yourself with the key duties like assisting the driver, checking deliveries, and maintaining customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle specific situations, like dealing with stock shortages or customer requests, to demonstrate your problem-solving abilities.
✨Dress the Part
First impressions matter! Make sure you arrive in smart attire that reflects the company’s uniform standards. Looking presentable not only shows respect for the interview process but also aligns with the company's emphasis on professionalism.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions about the company culture, team dynamics, or what a typical day looks like for a Drivers Mate. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
