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For Companies At a Glance
- Tasks: Make outbound calls, build customer relationships, and handle inquiries like a pro.
- Company: Join a leading drinks distribution company in vibrant Leeds.
- Benefits: Full-time role with potential £2000 performance bonus and great team vibes.
- Why this job: Enhance your communication skills while making an impact in customer service.
- Qualifications: Strong communication skills and teamwork experience are a must.
- Other info: Exciting opportunity to grow in a dynamic and supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading drinks distribution company in Leeds is seeking a Telesales & Customer Service Advisor. In this role, you will manage outbound calls, build relationships with customers, and handle inquiries efficiently.
You will need excellent customer service skills and the ability to upsell products effectively. We are looking for someone with strong communication skills and good teamwork experience.
This position includes a full-time schedule with potential for a £2000 bonus based on performance.
Outbound Telesales & Customer Service Pro in Leeds employer: Lwc Drinks Ltd
Contact Detail:
Lwc Drinks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Telesales & Customer Service Pro in Leeds
✨Tip Number 1
Practice your pitch! Before you hit that call button, rehearse what you want to say. This will help you sound confident and clear when you're chatting with potential customers.
✨Tip Number 2
Know your products inside out. The more you know about what you're selling, the easier it is to upsell and answer any questions that come your way. Do a bit of homework on the drinks you'll be promoting!
✨Tip Number 3
Build rapport quickly! Start your calls with a friendly greeting and a smile (even if they can't see you). People are more likely to buy from someone they feel comfortable with, so make that connection!
✨Tip Number 4
Don’t forget to follow up! If a customer shows interest but doesn’t commit right away, drop them a quick message or call later. It shows you care and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Outbound Telesales & Customer Service Pro in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or telesales.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight your experience with outbound calls and relationship building. This will help us see why you’re the perfect match for the role.
Highlight Your Teamwork Experience: Teamwork is essential in our environment, so be sure to mention any past experiences where you’ve successfully collaborated with others. This could be in previous jobs, school projects, or even volunteer work!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Lwc Drinks Ltd
✨Know Your Products
Before the interview, make sure you’re familiar with the drinks the company distributes. This will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You could even role-play common customer scenarios to get comfortable with upselling and handling inquiries.
✨Showcase Teamwork Experience
Be ready to share examples of how you’ve successfully worked in a team. Think of specific situations where collaboration led to positive outcomes, as this will demonstrate your ability to fit into their team-oriented culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
