At a Glance
- Tasks: Lead a customer service team and tackle escalated enquiries with flair.
- Company: Join a vibrant eCommerce company focused on customer satisfaction.
- Benefits: Full-time hours, Monday to Friday, with a supportive work environment.
- Other info: Perfect for those looking to grow in a dynamic industry.
- Why this job: Gain hands-on experience in eCommerce while making customers happy.
- Qualifications: Organised, proactive individuals with a passion for customer service.
We're looking for a Customer Experience Coordinator to join the team on a full-time, office-based basis (Monday-Friday, 9am-5pm). This is a fantastic opportunity for someone who enjoys working with people, solving problems, and wants to gain hands-on exposure to the world of eCommerce. The role will involve:
- Coordinating a small customer service team
- Managing escalated customer enquiries
- Producing customer feedback and product reports
- Monitoring online reviews
- Supporting marketplace and product listing content
If you're organised, proactive and passionate about delivering a great customer experience, I'd love to hear from you.
Customer Service Advisor in Edenbridge employer: LWB Recruitment
Join a leading bank in London that values innovation and employee development, offering a dynamic work culture where your contributions are recognised and rewarded. With a focus on professional growth, this role provides ample opportunities for recent graduates to advance their careers in the Banking and Financial Services sector while enjoying a competitive salary and a supportive team environment.
