At a Glance
- Tasks: Coordinate a customer service team and manage escalated enquiries.
- Company: Join a dynamic eCommerce team focused on customer experience.
- Benefits: Gain hands-on experience in a supportive environment with growth potential.
- Why this job: Perfect for problem solvers who love working with people and making an impact.
- Qualifications: Organised, proactive individuals with a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a Customer Experience Coordinator to join the team on a full-time, office-based basis (Monday-Friday, 9am-5pm). This is a fantastic opportunity for someone who enjoys working with people, solving problems, and wants to gain hands-on exposure to the world of eCommerce.
The role will involve:
- Coordinating a small customer service team
- Managing escalated customer enquiries
- Producing customer feedback and product reports
- Monitoring online reviews
- Supporting marketplace and product listing content
If you are organised, proactive and passionate about delivering a great customer experience, I would love to hear from you.
Customer Service Advisor employer: LWB Recruitment
Join a dynamic team where your passion for customer service will be valued and nurtured. Our office-based environment fosters collaboration and innovation, providing you with the opportunity to develop your skills in eCommerce while enjoying a supportive work culture. With a focus on employee growth and a commitment to delivering exceptional customer experiences, we offer a rewarding career path in a thriving industry.
