Outreach Worker, Adult Sexual Violence Worker & Domestic Abuse Advisor

Working Hours: 17, 20 or 30 hours per week, depending on the position, with flexibility required.

Our client is a specialist domestic abuse and sexual violence charity providing support, advice and guidance to survivors across Leicester City, Leicestershire and Rutland.

The Role

There are multiple opportunities available across the charity’s domestic abuse and sexual violence services, including Outreach Worker, Adult Sexual Violence Worker and Domestic Abuse Advisor / IDVA positions. Depending on the role, you will provide practical and emotional support to adults affected by domestic abuse, rape, sexual violence and sexual abuse. You will help survivors understand their options, access appropriate services and make informed decisions, while working collaboratively with partner agencies to address their needs and support their safety and wellbeing.

The positions offer opportunities for both qualified and experienced candidates, with trainee routes available for certain roles while completing the relevant qualification.

Available Positions

• Outreach Worker: 17 hours per week, £13.38 per hour
• Adult Sexual Violence Worker: 20 hours per week, £13.38 per hour
• Domestic Abuse Advisor: 30 hours per week, £13.38–£14.57 per hour, depending on experience and qualifications

Key Responsibilities

Depending on the position, your responsibilities will include:

• Providing practical and emotional support, information and guidance to adults affected by domestic abuse and sexual violence
• Managing a caseload and carrying out risk assessments, safety planning, referrals and ongoing support
• Providing advice on legal rights, civil remedies, housing options, welfare benefits and other relevant services
• Advocating for clients and supporting them in accessing appropriate services, refuge accommodation and legal support
• Supporting clients through the criminal justice system, including explaining procedures and accompanying them to court where appropriate
• Working with high-risk clients and referring appropriate cases to Multi-Agency Risk Assessment Conferences (MARACs)
• Supporting survivors of rape, sexual violence and sexual abuse, including those who do not wish to access, or are unable to access, the criminal justice system
• Delivering one-to-one and group support sessions, including relevant support programmes
• Assisting with housing and tenancy issues, resettlement and support for families leaving refuge accommodation
• Working collaboratively with statutory and voluntary sector organisations to safeguard clients and improve access to services
• Following safeguarding procedures relating to vulnerable adults and children
• Maintaining accurate and confidential client records, including case notes, risk assessments, safety plans and support plans
• Monitoring client progress, recording service information and contributing to service statistics
• Keeping relevant agencies informed of significant changes in clients’ circumstances
• Responding to client feedback, suggestions and complaints in line with organisational procedures
• Promoting awareness of domestic abuse and sexual violence through talks, training and other educational activities where required
• Contributing to team meetings, service development and relevant training
• Maintaining confidentiality and working in accordance with organisational policies and procedures

What We’re Looking For

• An understanding of domestic abuse and sexual violence and their impact on individuals and children
• Experience working in a paid or voluntary capacity within a relevant support, advice or information service
• Relevant experience supporting adults affected by sexual violence for the Adult Sexual Violence Worker position
• An IDVA qualification or equivalent for the qualified Domestic Abuse Advisor position, or at least three years paid or voluntary experience within a relevant support, information and advice service for the trainee position
• Experience leading group programmes for the Outreach Worker position
• Empathy towards people who have experienced abuse
• Excellent communication and interpersonal skills
• Ability to manage a varied workload, work under pressure and respond flexibly to changing needs
• A methodical and patient approach, with the ability to use initiative and make appropriate decisions within organisational policies and procedures
• Experience maintaining accurate records, writing case notes and following data collection procedures
• Good IT skills, including email, internet use and case recording systems
• Understanding of confidentiality, safeguarding and equal opportunities
• Ability to establish and maintain positive working relationships with clients, colleagues, volunteers and external organisations
• Knowledge of relevant statutory and voluntary sector services
• Ability to work collaboratively with partner agencies and represent the service at external meetings where required
• A full driving licence, business insurance and access to a vehicle for work purposes, with the ability to travel across Leicester City, Leicestershire and Rutland
• A satisfactory DBS check

What’s In It For You

• Workplace Pension Scheme
• Holiday entitlement, including public holidays and concessionary days, pro rata for part-time hours
• Paid sickness leave after six months’ service, for up to eight working weeks in any 12-month period
• Paid compassionate leave of up to five working days per year
• Relevant training and professional development opportunities
• Regular supervision and support from your line manager, including clinical supervision where applicable
• Reimbursement of approved work-related expenses
• The opportunity to make a meaningful difference to survivors of domestic abuse and sexual violence

Due to the remit of the organisation to provide services to vulnerable women and children, and the sensitive nature of the roles, only female applicants for posts are considered, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9 Part I).

The deadline for applications is Friday 13th November 2026 at 12 pm.

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