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For Companies At a Glance
- Tasks: Provide top-notch IT support and ensure systems run smoothly.
- Company: Join a dynamic tech start-up focused on Identity, Security, and Infrastructure.
- Benefits: Competitive hourly pay and opportunities for professional growth.
- Why this job: Make a real difference in tech while developing your skills.
- Qualifications: MCP or MCSE qualifications preferred; experience with Windows OS builds is a plus.
- Other info: Full-time role with a vibrant team and exciting projects.
The predicted salary is between 50000 - 90000 £ per year.
You will work in the IT Technical Support Team, providing second and third-line support to users. You will be responsible for ensuring the optimum use of the IT systems, including managing capacity, proactively monitoring error conditions and alerts and ensuring that all policies and procedures relating to security and best practice are adhered to.
Responsibilities
- Provide second and third-line IT support to users and assist with incident resolution.
- Manage capacity and proactively monitor error conditions and alerts to maintain system performance and reliability.
- Ensure adherence to security policies and procedures and follow best practices within IT operations.
Qualifications and Experience
- Must hold MCP or MCSE qualifications or be willing to study towards them.
- Experience of OS builds/rebuilds for Windows 7/10 and Windows Server (2003-2016). This includes configuring specific applications, network and user configurations.
- Experience configuring and implementing Anti-Virus technologies for servers and PCs across networks using agreed tools, procedures, and software.
- Experience participating in the administration of security implementations and analyses, including identifying and scheduling server-level updates and patches from Microsoft and managing user-level security infrastructure from domain-wide privileges to individual access rights to remote resources.
Employment
Full-time
Salary
£25 – £60 hourly
About LVN Cloud Compleat
We are a tech start-up specialising in Identity, Security, and Infrastructure.
Computer Technician employer: LVN Cloud Compleat
Contact Detail:
LVN Cloud Compleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Computer Technician
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those who work in IT support. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Show off your skills! If you’ve got experience with OS builds or configuring Anti-Virus technologies, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. Be ready to demonstrate how you’d handle real-life scenarios, like resolving user issues or managing system alerts. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Computer Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, especially your MCP or MCSE certifications. We want to see how your skills align with the role, so don’t be shy about showcasing your OS build experience and any security implementations you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Mention specific experiences that relate to second and third-line support, and show us your enthusiasm for the role.
Showcase Problem-Solving Skills: In your application, highlight instances where you've successfully resolved technical issues. We love candidates who can think on their feet, so share examples of how you’ve managed capacity or monitored error conditions in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our tech start-up!
How to prepare for a job interview at LVN Cloud Compleat
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS builds and server configurations. Be ready to discuss specific experiences you've had with Windows 7/10 and Server 2003-2016, as well as any Anti-Virus technologies you've implemented. This will show that you're not just familiar with the systems but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved complex IT issues in the past. Think about specific incidents where you provided second or third-line support and how you managed to keep systems running smoothly. This will demonstrate your ability to think on your feet and handle pressure.
✨Understand Security Protocols
Since security is a big part of the role, make sure you can talk about your experience with security policies and best practices. Be ready to discuss how you've managed user-level security and scheduled updates. This shows that you take security seriously and understand its importance in IT operations.
✨Be Ready to Learn
If you don’t have your MCP or MCSE qualifications yet, express your willingness to study towards them. Companies love candidates who are eager to learn and grow. Share any plans you have for further education or certifications, as this shows commitment to your professional development.
