At a Glance
- Tasks: Drive sales and provide luxury service while sharing your passion for fragrance.
- Company: Join the prestigious Maison Francis Kurkdjian team at Selfridges, Manchester.
- Benefits: Flexible hours, competitive pay, and a chance to work with a luxury brand.
- Other info: Opportunity to build relationships and grow within a globally recognised brand.
- Why this job: Be part of a creative team that values authenticity and quality in every fragrance.
- Qualifications: Strong selling skills, creativity, and a passion for luxury products.
The predicted salary is between 26598 - 32508 £ per year.
LOCATION: Selfridges, Manchester Trafford
HOURS: 22.5 hours, 3 days
A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand and providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.
MAIN RESPONSIBILITIES
- SALES:
- Be an expert on fragrance, able to evoke responses to inspire & gain new clients
- Provide advice & guidance for other Luxury Brand Ambassadors
- Pro-actively sell products & provide luxury service
- Be aware & achieve or exceed sales targets
- Be aware of KPI’s
- SERVICE:
- Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients
- Demonstrate products on clients & confidently explain the benefits of each product
- Initiate contact with customers & welcome them on counter
- Identify, understand & reformulate client needs
- Develop personal relationships with clients to gain loyalty
- Educate clients on Maison Francis Kurkdjian
- KPI: To receive any positive feedback and it to reflect in your KPI’s
- GENERAL:
- Participate in merchandise management
- Monitor stock levels, report any issues to the Account Manager
- Conduct all operational & administrative tasks
- Be accountable in your role & represent the brand
- Adhere to Company policies
- Build relationships with store management & adhere to all store policies & procedures
- Carry out any additional duties as directed by the management team
POSITION WITHIN THE TEAM
Reports to: Area Manager
CONTACTS AND RELATIONSHIPS
Internal: Area Manager, Colleagues, Head Office & LVMH HR Team
External: Cliental, Host Store Management
PERSON SPECIFICATION
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- You will be able to demonstrate knowledge on the brand through excellent communication skills, be able to identify key products that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian.
Luxury Brand Ambassador in Manchester employer: LVMH
Christian Dior Couture is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for luxury and commitment to excellence are at the forefront. Employees benefit from comprehensive training and development opportunities, allowing for personal and professional growth within the prestigious brand. Located in the heart of New Bond Street, our boutique offers a dynamic environment that encourages creativity and teamwork, making it a truly rewarding place to build a career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador in Manchester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including LVMH, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Luxury Brand Ambassador in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like LVMH that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at LVMH will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about LVMH and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at LVMH
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at LVMH, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at LVMH!
