SEPHORA UK is seeking an Omni Retail Service & Experience Manager to shape our in-store and omnichannel experiences. You’ll partner with Marketing, CRM and IT to ensure customer journeys reflect brand values and drive commercial growth.
You will lead training, monitor feedback and develop programs like Mystery Shop and Quiet Hours to raise the bar on service and accessibility across stores.
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Omnichannel Retail Experience Lead in London employer: LVMH
Christian Dior Couture is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for luxury and commitment to excellence are at the forefront. Employees benefit from comprehensive training and development opportunities, allowing for personal and professional growth within the prestigious brand. Located in the heart of New Bond Street, our boutique offers a dynamic environment that encourages creativity and teamwork, making it a truly rewarding place to build a career in luxury retail.
