SEPHORA UK is seeking a Customer Experience Manager in London to shape store-level strategies, lead a high-performing team, and deliver immersive, personalised journeys for customers. You’ll partner with Beauty hubs, craft transformative in-store experiences, and drive service excellence across all touchpoints.
Ideal candidates bring proven CX leadership in retail, strong communication, and a data-driven mindset to improve satisfaction and commercial results.
Omni-Channel CX Leader for Immersive Beauty in London employer: LVMH
Christian Dior Couture is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for luxury and commitment to excellence are at the forefront. Employees benefit from comprehensive training and development opportunities, allowing for personal and professional growth within the prestigious brand. Located in the heart of New Bond Street, our boutique offers a dynamic environment that encourages creativity and teamwork, making it a truly rewarding place to build a career in luxury retail.
