Customer Experience Lead – Immersive Beauty & Growth

Customer Experience Lead – Immersive Beauty & Growth

Full-Time No working from home possible
LVMH

SEPHORA UK in London is seeking a Customer Experience Manager to lead the store's service strategy, inspire a high-performing team and deliver immersive, personalised customer journeys from opening to close.

You will collaborate with Beauty Department Managers, drive CRM-driven insights, design beauty services and events, coach staff, and partner with Marketing to raise both experience and commercial results.

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Customer Experience Lead – Immersive Beauty & Growth employer: LVMH

Christian Dior Couture is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for luxury and commitment to excellence are at the forefront. Employees benefit from comprehensive training and development opportunities, allowing for personal and professional growth within the prestigious brand. Located in the heart of New Bond Street, our boutique offers a dynamic environment that encourages creativity and teamwork, making it a truly rewarding place to build a career in luxury retail.

LVMH

Contact Details:

LVMH Recruitment Team