At a Glance
- Tasks: Lead a team to drive sales in luxury beauty products and provide exceptional customer service.
- Company: Join LVMH Fragrance Brands, a leader in luxury beauty with a rich heritage.
- Benefits: Competitive salary, career development, and the chance to work with iconic brands.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Experience in luxury retail management and a passion for beauty products.
The predicted salary is between 29700 - 36300 £ per year.
Business ManagerLocation: Harrods, LondonLast updated: May 2026Reporting to: Area Manager / Beauty Department ManagerDepartment: Retail – Field Management of a team: YesType of contract: Permanent or temporaryAt LVMH Fragrance Brands, we are an incubator and accelerator of brands and talents.Building on a strong couture heritage, Parfums Givenchy, operate across three key axes - Perfume, Makeup and Skincare. Driven by our DARE culture (Determination, Agility, Realism, Empathy), we redefine beauty standards through our New Ventures activity by incubating innovative haute parfumerie beauty projects and placing our talents at the heart of our creativity.Job ResponsabilitiesPURPOSE OF THE JOBAs a Business Manager for Parfums Givenchy, you will be a brand ambassador and an expert in make-up, skincare, and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Givenchy at all times.To proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).MANAGEMENTTo proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels.To proactively grow your business through events, appointments, and return bookings.GENERALTo act as an expert to other Account Managers and help support Area Managers to develop talent within area succession plans.To adhere to all Company procedures and policies, as outlined in the employee handbook.To build relationships with store management and adhere to all store policies and procedures.ProfilePROFILERequired Education: below Bachelors degree levelRequired Experience: Previous experience in luxury retail management, preferably in beauty or fragrance.Language skills: Proficient in relevant retail software and Microsoft Office Suite.In-depth knowledge of make-up, skincare, and fragrance.Soft skills:Entrepreneurial: Constantly seeking opportunities to develop and grow the business through events and gain new sales.Organised: Able to manage paperwork, Team Members, Department and Area Managers, and meet clients' needs.Able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs.LVMH Fragrance Brands respects and promotes equal opportunities.
Business Manager - Full-time in London employer: LVMH Moët Hennessy - Louis Vuitton
As an HR Advisor in London, you will join a dynamic and innovative team within the luxury retail sector, where employee engagement and development are at the forefront of our work culture. We offer competitive benefits, a collaborative environment, and ample opportunities for professional growth, ensuring that you can thrive while contributing to exciting projects across the Fashion Group. Our commitment to excellence and passion for fashion make us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
LVMH Moët Hennessy - Louis Vuitton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Full-time in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
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✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LVMH Moët Hennessy - Louis Vuitton!
We think you need these skills to ace Business Manager - Full-time in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LVMH Moët Hennessy - Louis Vuitton, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LVMH Moët Hennessy - Louis Vuitton and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LVMH Moët Hennessy - Louis Vuitton that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LVMH Moët Hennessy - Louis Vuitton
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
