At a Glance
- Tasks: Lead a team to drive sales and deliver luxury beauty experiences.
- Company: Join LVMH Fragrance Brands, a leader in the beauty industry.
- Benefits: Permanent contract with competitive salary and growth opportunities.
- Other info: Dynamic role with a focus on coaching and personal development.
- Why this job: Be an ambassador for Parfums Givenchy and shape the future of beauty.
- Qualifications: Experience in luxury retail management and a passion for beauty.
The predicted salary is between 29700 - 36300 £ per year.
Location: Harrods, London
Last updated: May 2026
Reporting to: Area Manager / Beauty Department Manager
Department: Retail – Field Management of a team: Yes
Type of contract: Permanent or temporary
At LVMH Fragrance Brands, we are an incubator and accelerator of brands and talents. Building on a strong couture heritage, Parfums Givenchy operates across three key axes - Perfume, Makeup and Skincare. We offer a unique playground for entrepreneurial minds eager to shape distinctive olfactory and sensory experiences in the world of beauty. Driven by our DARE culture (Determination, Agility, Realism, Empathy), we redefine beauty standards through our New Ventures activity by incubating innovative haute parfumerie beauty projects and placing our talents at the heart of our creativity.
As a Business Manager for Parfums Givenchy, you will be a brand ambassador and an expert in make-up, skincare, and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Givenchy at all times.
RESPONSIBILITIES
- Category 1: SALES
- To set targets for all Team Members in line with Company expectations.
- To proactively sell Parfums Givenchy products and provide a luxury standard of service to customers.
- To lead and coach your team to ensure all Team Members, along with yourself, are aware of and achieve or exceed sales targets.
- To proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI: To achieve sales targets.
- Category 2: SERVICE
- To educate and train Team Members on the use and history of Parfums Givenchy products.
- To be knowledgeable on all Parfums Givenchy products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- To initiate contact with customers and welcome them both on counter and through traffic stopping.
- KPI: To achieve target for Mystery Shopping.
- Category 3: MANAGEMENT
- To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.
- To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels.
- To proactively grow your business through events, appointments, and return bookings.
- To ensure all operational and administrative tasks are complete and to the best of your ability.
- Category 4: GENERAL
- To act as an expert to other Account Managers and help support Area Managers to develop talent within area succession plans.
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
PROFILE
- Required Education: below Bachelors degree level
- Required Experience: Previous experience in luxury retail management, preferably in beauty or fragrance.
- Language skills: Fluent in English
- Computer skills: Proficient in relevant retail software and Microsoft Office Suite.
- Other skills or know-how: In-depth knowledge of make-up, skincare, and fragrance. Strong understanding of sales techniques and customer service best practices in luxury retail. Ability to train and coach a team effectively.
- Soft skills: Entrepreneurial, Organised, Tenacious, Self-confident, Immaculately groomed and presented.
ADDITIONAL INFORMATION
INFORMATION FOR CANDIDATES
- Recruitment process Apply directly on the LVMH career site.
- If your application is accepted, you will have an initial interview with the hiring manager.
- You will then complete a test/practical case that you will present during the second interview with the manager OR you will then meet your future manager.
- Then have a final interview with the Head / Director of the department.
LVMH Fragrance Brands respects and promotes equal opportunities. We celebrate and welcome all singularities and are committed to creating an inclusive work environment.
Contract: Permanent Job
Experience: Minimum 5 years
Type: Full Time
Function: Retail
Business Manager in London employer: LVMH Moët Hennessy - Louis Vuitton
At LVMH Fragrance Brands, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and entrepreneurial spirit in the heart of London. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement within our luxury retail environment, ensuring that every team member can thrive and excel. Join us at Harrods, where you will not only represent iconic brands like Parfums Givenchy but also be part of a diverse team that values determination, agility, realism, and empathy.
Contact Details:
LVMH Moët Hennessy - Louis Vuitton Recruitment Team
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We think this is how you could land Business Manager in London
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We think you need these skills to ace Business Manager in London
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How to prepare for a job interview at LVMH Moët Hennessy - Louis Vuitton
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Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
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✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
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