At a Glance
- Tasks: Repair luxury watches and provide exceptional customer service in a dynamic team environment.
- Company: Join TAG Heuer, a prestigious brand under LVMH, known for iconic timepieces and innovation.
- Benefits: Enjoy competitive salary, pension, exclusive training, and a diverse workplace culture.
- Why this job: Be part of a legacy in watchmaking while developing your skills and making an impact.
- Qualifications: Ambitious, reliable, and eager to learn; experience in a similar role is a plus.
- Other info: Embrace diversity and inclusion with supportive employee resource groups.
The predicted salary is between 30000 - 42000 £ per year.
Full time role Monday to Friday, 36.25 hours per week (within operating hours 8am to 6pm), based on site
Competitive salary, pension and benefits package
At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
Job responsibilities
MAIN MISSION:
/ Carrying out a range of watch repair processes to the highest standard supporting the achievement of departmental targets
/ Support the development of the UK aftersales business
/ Play a vital role in promoting the LVMH brand experience by providing outstanding customer service
/ Carry out watch case and bracelets de-casing
/ Achieve workload targets within agreed timeframe working to strict deadlines
/ Preparing the watch cases and bracelets for the polishers
/ Carry out case & bracelet ultrasonic cleaning and re-sealing
/ Carry out checks and water resistance tests
/ Troubleshoot and identify worn/defective components as required
/ Ensure a high level of efficiency
/ When required assists with part jobs, guarantee work etc.
/ Maintain high standard of workstation tidiness and organisation.
/ Maintain excellent levels of positive communication with colleagues and teamwork
/ Quality control own work to ensure high quality standards are met
/ Correct operation of machinery in accordance with safety procedures given
/ Maintenance and cleaning of workshop equipment while following and maintaining up to date knowledge of Health and Safety procedures
/ Pro-active in developing technical skills and enhancing knowledge
/ Ensuring a safe and orderly working environment
/ Develop and maintain an in-depth current product and brand knowledge
/ Support team colleagues and promote a positive work culture
/ Support wider team and manager with ad hoc business requirements
/ Ensures an outstanding service is offered to all clients
/ Embodies the brand values and acts as a passionate Brand Ambassador
/ Actively develops brand knowledge, completing trainings and builds effective support network
/ Stays updated on product knowledge
Profile
/ Ambitious with a willingness to learn and complete development training
/ Drive for results
/ Able to prioritise and plan own workload
/ Able to work under pressure achieving a high level of accuracy
/ Able to work flexibly, to handle change and to work as part of a team
/ Demonstrate an attitude of professionalism, conscientiousness, and reliability
/ To take pride in own work and work to a high standard
/ Experience of working within a busy team environment
/ Experience of working within a similar role or industry requiring dexterity (desirable)
/ Proven ability of meeting targets and contributing to departmental goals
1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer\’s reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand ambassadors express the brand’s passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand\’s spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Watch TechnicianTAG HeuerReference: TAGH01989 employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watch TechnicianTAG HeuerReference: TAGH01989
✨Tip Number 1
Familiarise yourself with TAG Heuer's history and product range. Understanding the brand's ethos and iconic timepieces will not only impress during interviews but also help you connect with the company's values.
✨Tip Number 2
Network with current or former employees of TAG Heuer or LVMH. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Demonstrate your technical skills related to watch repair and maintenance. If possible, bring examples of your previous work or discuss specific techniques you've mastered that align with the job responsibilities.
✨Tip Number 4
Showcase your passion for luxury brands and customer service. Be prepared to discuss how you would enhance the customer experience at TAG Heuer, as this role heavily focuses on providing outstanding service.
We think you need these skills to ace Watch TechnicianTAG HeuerReference: TAGH01989
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Watch Technician position at TAG Heuer. Tailor your application to highlight relevant skills and experiences that align with the job description.
Craft a Strong CV: Your CV should clearly showcase your technical skills, experience in watch repair, and any relevant qualifications. Use bullet points for clarity and ensure it is well-organised and free from errors.
Write a Compelling Cover Letter: In your cover letter, express your passion for watchmaking and the luxury industry. Mention specific experiences that demonstrate your ability to meet the role's demands and how you embody the brand values of TAG Heuer.
Highlight Your Teamwork Skills: Since the role involves working within a team, emphasise your ability to collaborate effectively. Provide examples of past experiences where you contributed to a positive work culture and achieved team goals.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Watchmaking
Make sure to express your enthusiasm for watchmaking and luxury timepieces during the interview. Share any personal experiences or projects that highlight your interest in the craft, as this will resonate well with TAG Heuer's brand values.
✨Demonstrate Technical Knowledge
Be prepared to discuss specific watch repair processes and techniques you are familiar with. Highlight any relevant experience you have in troubleshooting and maintaining watch components, as this will showcase your technical skills and understanding of the role.
✨Emphasise Teamwork and Communication Skills
Since the role involves working closely with colleagues, be ready to provide examples of how you've successfully collaborated in a team environment. Discuss how you maintain positive communication and support your teammates, which aligns with the company's emphasis on teamwork.
✨Prepare Questions About Company Culture
Research TAG Heuer's commitment to diversity and inclusion, and prepare thoughtful questions about their Employee Resource Groups and community initiatives. This shows that you value a positive work culture and are interested in contributing to it.