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- Tasks: Repair luxury watches and provide outstanding customer service in a dynamic team environment.
- Company: Join TAG Heuer, a prestigious brand under LVMH, known for iconic luxury timepieces.
- Benefits: Enjoy competitive salary, pension, exclusive training, and a diverse workplace culture.
- Why this job: Be part of a legacy in watchmaking while developing your skills and making an impact.
- Qualifications: Ambitious, reliable, and eager to learn; experience in a similar role is a plus.
- Other info: Embrace diversity and inclusion with supportive employee resource groups.
The predicted salary is between 30000 - 42000 £ per year.
Full time role Monday to Friday, 36.25 hours per week (within operating hours 8am to 6pm), based on site. Competitive salary, pension and benefits package.
At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some of the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
Job responsibilities:
- Carrying out a range of watch repair processes to the highest standard supporting the achievement of departmental targets.
- Support the development of the UK aftersales business.
- Play a vital role in promoting the LVMH brand experience by providing outstanding customer service.
- Carry out watch case and bracelets de-casing.
- Achieve workload targets within agreed timeframe working to strict deadlines.
- Preparing the watch cases and bracelets for the polishers.
- Carry out case & bracelet ultrasonic cleaning and re-sealing.
- Carry out checks and water resistance tests.
- Troubleshoot and identify worn/defective components as required.
- Ensure a high level of efficiency.
- When required assists with part jobs, guarantee work etc.
- Maintain high standard of workstation tidiness and organisation.
- Maintain excellent levels of positive communication with colleagues and teamwork.
- Quality control own work to ensure high quality standards are met.
- Correct operation of machinery in accordance with safety procedures given.
- Maintenance and cleaning of workshop equipment while following and maintaining up to date knowledge of Health and Safety procedures.
- Pro-active in developing technical skills and enhancing knowledge.
- Ensuring a safe and orderly working environment.
- Develop and maintain an in-depth current product and brand knowledge.
- Support team colleagues and promote a positive work culture.
- Support wider team and manager with ad hoc business requirements.
- Ensures an outstanding service is offered to all clients.
- Embodies the brand values and acts as a passionate Brand Ambassador.
- Actively develops brand knowledge, completing trainings and builds effective support network.
- Stays updated on product knowledge.
Profile:
- Ambitious with a willingness to learn and complete development training.
- Drive for results.
- Able to prioritise and plan own workload.
- Able to work under pressure achieving a high level of accuracy.
- Able to work flexibly, to handle change and to work as part of a team.
- Demonstrate an attitude of professionalism, conscientiousness, and reliability.
- To take pride in own work and work to a high standard.
- Experience of working within a busy team environment.
- Experience of working within a similar role or industry requiring dexterity (desirable).
- Proven ability of meeting targets and contributing to departmental goals.
Watch Technician employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watch Technician
✨Tip Number 1
Familiarise yourself with TAG Heuer's history and product range. Understanding the brand's ethos and iconic timepieces will not only impress during interviews but also help you embody the brand values as a passionate ambassador.
✨Tip Number 2
Showcase your technical skills and experience in watch repair. If you've worked with luxury watches or have relevant certifications, be ready to discuss specific techniques and challenges you've faced in previous roles.
✨Tip Number 3
Emphasise your ability to work under pressure and meet targets. Prepare examples from past experiences where you successfully managed tight deadlines while maintaining high-quality standards.
✨Tip Number 4
Network with current or former employees of TAG Heuer or LVMH. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Watch Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Watch Technician role. Emphasise any previous work in watch repair or similar industries, showcasing your dexterity and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for watchmaking and your understanding of TAG Heuer's brand values. Mention specific experiences that demonstrate your ability to meet targets and work under pressure, as well as your eagerness to learn and develop.
Showcase Your Technical Skills: In your application, highlight any technical skills or training you have related to watch repair processes. If you have experience with ultrasonic cleaning, water resistance testing, or quality control, make sure to include these details.
Demonstrate Teamwork and Communication: Since teamwork is essential for this role, provide examples of how you've successfully collaborated with colleagues in past positions. Highlight your communication skills and your ability to maintain a positive work culture.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Watchmaking
Make sure to express your enthusiasm for watchmaking and luxury timepieces during the interview. Share any personal experiences or projects that highlight your dedication to the craft, as this will resonate well with TAG Heuer's brand values.
✨Demonstrate Technical Knowledge
Be prepared to discuss specific watch repair processes and techniques you are familiar with. Highlight any relevant experience you have in troubleshooting and maintaining watch components, as this will showcase your technical skills and understanding of the role.
✨Emphasise Teamwork and Communication Skills
Since the role involves working closely with colleagues, be ready to provide examples of how you've successfully collaborated in a team environment. Discuss how you maintain positive communication and support your teammates, which aligns with the company's emphasis on teamwork.
✨Prepare Questions About Company Culture
Research TAG Heuer's commitment to diversity and inclusion, and prepare thoughtful questions about their workplace culture. This shows that you value a positive work environment and are interested in contributing to their community-focused initiatives.
