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- Tasks: Drive fragrance and beauty sales while providing a personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior as a brand ambassador.
- Benefits: Competitive pay, exclusive product training, and a chance to work with a luxury brand.
- Other info: Embrace diversity and inclusivity in a dynamic, supportive environment.
- Why this job: Be part of a prestigious brand and inspire clients with your passion for beauty.
- Qualifications: Experience in luxury sales and a love for beauty products are essential.
The predicted salary is between 30000 - 40000 £ per year.
Your Impact: As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Job responsibilities
- Sales: To be an expert in Fragrance, makeup and skincare, able to present and apply products to inspire and gain new clients.
- To actively sell Parfums Christian Dior products and provide a luxury standard of service and experience to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To actively link & cross sell over all product categories, to increase average transaction value (ATV) and items per transaction (IPT).
- Service: To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR “My Exclusive Loyalty Programme” reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand's rich heritage.
- To deliver expertise in a Clients Experience (CX) & NPS feedback scores.
- General: To participate in merchandise management and ensure that it is in line with Corporate guidelines, protecting the brand's image.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To build a strong Brand database - update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Profile
- Previous experience working in a luxury, consultative sales role is required.
- Experience in beauty and/or fragrance sales is advantageous.
Soft skills that align with our values:
- Lead with Audacity: Exemplary Leadership & People Management Capacity, Critical Thinking.
- Excel for Ultimate Luxury: Attention to detail, Strategic Thinking, Work Ethic.
- Commit & Act to re-enchant the world: Business Acumen, Adaptability, Problem Solving.
Hard Skills:
- Previous experience working in a luxury, consultative sales role is required.
- Experience in beauty and/or fragrance sales is advantageous.
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Travel Retail Dior Ambassador employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Retail Dior Ambassador
✨Tip Number 1
Get to know the brand inside out! Dive deep into Parfums Christian Dior's history, products, and values. This knowledge will not only impress during interviews but also help you connect with clients authentically.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your ability to sell Dior products. Focus on how to create a luxurious experience for customers while hitting those sales targets.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry professionals. Building relationships can lead to job opportunities and insider tips that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Dior family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Travel Retail Dior Ambassador
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for beauty and fragrance shine through! We want to see how your enthusiasm aligns with the Dior brand. Share personal experiences that highlight your connection to luxury products.
Tailor Your CV: Make sure your CV speaks directly to the role of a Beauty Consultant. Highlight any previous experience in luxury sales and how you've achieved targets. We love seeing specific examples of how you've provided exceptional customer service!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share stories that reflect your adaptability and problem-solving skills in a retail environment.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at LVMH Group
✨Know Your Dior Inside Out
Before the interview, dive deep into the world of Parfums Christian Dior. Familiarise yourself with their product range, especially fragrances, makeup, and skincare. Being able to discuss specific products and their unique selling points will show your passion and expertise.
✨Showcase Your Sales Skills
Prepare to share examples from your previous roles where you successfully met or exceeded sales targets. Highlight any strategies you used for cross-selling or upselling, as this aligns perfectly with the responsibilities of a Travel Retail Dior Ambassador.
✨Demonstrate Luxury Service Mindset
Think about how you can provide a personalised luxury experience to clients. Be ready to discuss how you would initiate contact with customers and build relationships, as well as how you would educate them on the brand's heritage and loyalty programmes.
✨Embrace Adaptability and Problem Solving
In your interview, be prepared to discuss situations where you've had to adapt quickly or solve problems in a sales environment. This will demonstrate your ability to thrive in a dynamic retail setting, which is crucial for success in this role.