At a Glance
- Tasks: Lead a dynamic team, drive sales, and elevate customer experiences in a vibrant beauty retail environment.
- Company: Join SEPHORA UK, a leader in the beauty industry known for creativity and inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, and extensive training to grow your career.
- Other info: Be part of a diverse community that values creativity and empowers every individual.
- Why this job: Shape the future of beauty while inspiring a passionate team in a fast-paced setting.
- Qualifications: Proven leadership experience in retail and a passion for coaching and developing others.
The predicted salary is between 30000 - 42000 £ per year.
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK.
The Opportunity
As a Store Manager at SEPHORA UK, you’ll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you’ll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high‑performing team to deliver the world‑class service SEPHORA is known for. You’ll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world’s most loved beauty brands. With strong business acumen and a talent for developing others, you’ll unlock the full potential of your leadership team while driving both short‑ and long‑term growth. If you thrive in a fast‑paced retail environment, love building empowered teams, and are excited to shape SEPHORA’s next chapter in the UK, this is your moment.
What you’ll be doing…
- Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth.
- Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans.
- Developing short‑ and long‑term plans to maximise sales and elevate store performance.
- Using customer insights and local trends to inform product recommendations, stock decisions and in‑store opportunities.
- Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation.
- Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets.
- Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution.
- Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss‑prevention practices.
- Partnering with Supervisors to align on service, promotions and performance goals across departments.
- Driving accountability for results across all categories, including exclusive brands and Sephora Collection.
- Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations.
- Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs.
- Partnering with the Recruitment team to attract and hire exceptional talent for your store.
What you’ll bring…
- You’ll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment.
- Proven experience leading high‑performing retail teams, with strong commercial and operational capability.
- The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards.
- Strong digital and analytical skills to interpret sales data and drive informed decision‑making.
- A passion for coaching, mentoring and developing people to support long‑term growth and performance.
- Expertise in operational excellence including stock, cash, compliance and store presentation.
- A leadership style aligned with SEPHORA’s values: inclusive, creative, empowering and customer‑obsessed.
Beautiful Benefits at Sephora UK
When you join Sephora, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to:
- SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career.
- Allowances tailored to your role and location - including shoes, lunch and more.
- Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
- Performance‑based commission tied to collective store success.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday - because you deserve to celebrate!
- Access to a perks and wellbeing platform offering discounts, wellness support, and more.
- Generous holiday allowance, plus the option to buy extra days.
- And more!
Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Store Manager - Silverburn, Glasgow employer: LVMH Group
At SEPHORA UK, we pride ourselves on being an exceptional employer that champions creativity, inclusivity, and personal growth. As a Store Manager in Silverburn, Glasgow, you will benefit from industry-leading training through SEPHORA University, competitive pay with performance-based incentives, and a vibrant work culture that celebrates diversity and empowers employees to thrive. Join us to lead a passionate team in a dynamic retail environment where your leadership will shape the future of beauty in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Silverburn, Glasgow
✨Tip Number 1
Get to know the company inside out! Research SEPHORA's values, products, and recent news. This will help you connect your experience to their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and might even refer you for the Store Manager role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past that showcase your leadership skills and how you've driven team performance in retail settings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SEPHORA family.
We think you need these skills to ace Store Manager - Silverburn, Glasgow
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and how they inspire you. We want to see that you're not just applying for a job, but that you genuinely care about the industry.
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Manager role. Highlight your leadership experience and how it aligns with SEPHORA's values. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know who you are beyond your qualifications. Share your unique story and how it relates to our mission at SEPHORA.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re serious about joining the SEPHORA family!
How to prepare for a job interview at LVMH Group
✨Know Your Sephora
Before the interview, dive deep into Sephora's brand values and product offerings. Familiarise yourself with their iconic brands and the latest trends in beauty. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and mentoring skills. Highlight specific instances where your leadership made a positive impact on performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and operational excellence. Think of scenarios where you had to manage stock, handle cash, or elevate customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Commercial Acumen
Be ready to discuss how you can drive sales and improve store performance. Bring insights from your previous roles about market analysis and competitor reviews. Show how you can leverage customer insights to make informed decisions that align with Sephora's goals.
