At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family at Selfridges in London.
- Benefits: Gain experience in luxury fashion with a competitive salary and growth opportunities.
- Other info: Full-time role with flexible hours and a one-year fixed-term contract.
- Why this job: Be part of a passionate team and immerse yourself in the world of couture.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London on a one year fixed-term contract to develop client relationships and to become a specialist in Dior couture.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile:
- Strong knowledge of Accessories, leather goods and women's ready-to-wear.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Additional information:
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK. Please note this position is for a one year fixed-term contract.
Sales Associate - Selfridges, Fixed-Term (1 Year) employer: LVMH Group
At Christian Dior Couture, we pride ourselves on being more than just a luxury brand; we are a family that values passion and enthusiasm in our employees. Working at our Selfridges concession in London offers a vibrant work culture where you can develop meaningful client relationships while receiving exceptional training and growth opportunities within the luxury fashion industry. Join us to be part of a dynamic team that champions creativity and excellence, ensuring that every day is an opportunity to craft dreams together.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Selfridges, Fixed-Term (1 Year)
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to refine your customer service approach. Remember, building relationships is key, so show your enthusiasm and passion for luxury fashion.
✨Tip Number 3
Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can lead to opportunities, and who knows, you might even meet someone from the Dior family!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Sales Associate - Selfridges, Fixed-Term (1 Year)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Christian Dior and luxury fashion shine through. We want to see that you’re not just looking for a job, but that you genuinely care about being part of the Dior family.
Tailor Your CV:Make sure your CV highlights your experience in luxury fashion and customer service. We love seeing how you've built relationships with clients in the past, so don’t hold back on those examples!
Be Personable:In your cover letter, adopt a friendly tone and share a bit about yourself. We’re looking for someone who can connect with our customers, so showing your personality can really make you stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Selfridges.
How to prepare for a job interview at LVMH Group
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history and current collections. Familiarise yourself with their latest campaigns and product lines, as this will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury fashion. Think of specific examples where you built customer relationships or achieved sales targets, as this will demonstrate your ability to thrive in a high-end retail environment.
✨Practice Customer Scenarios
Anticipate questions about handling customer complaints or difficult situations. Practising these scenarios can help you articulate your problem-solving skills and commitment to providing exceptional customer service, which is crucial for a Sales Associate role.
✨Dress the Part
Since you're applying for a luxury brand, make sure to dress elegantly for the interview. Your outfit should reflect the style and sophistication of Christian Dior, as this will not only impress but also show that you understand the brand's ethos.
