At a Glance
- Tasks: Be the face of Marc Jacobs, creating unforgettable customer experiences and building brand loyalty.
- Company: Join a luxury fashion brand known for its creativity and style.
- Benefits: Flexible part-time hours, competitive pay, and a chance to work in a vibrant environment.
- Other info: Opportunity to grow within a prestigious brand and enhance your retail skills.
- Why this job: Immerse yourself in fashion while connecting with clients and driving sales.
- Qualifications: 2 years of sales experience in luxury fashion and a passion for style.
The predicted salary is between 12 - 15 £ per hour.
As a Sales Ambassador in our Regent Street store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity. This role is 15 hours per week, spread over 2 days.
Main Responsibilities
- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
- Reflect the visual merchandising guidelines promoting the brand image
- Enhance customer service standards in store to ensure the best client journey
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
- Build and maintain a relationship with clients
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
- Process the sale in a confident and professional manner
- Gather the client’s CRM details to enlarge your client book
- Drive your product knowledge by keeping up to date with fashion trends
- Update yourself on all product lines through research
- Ensure all Company policies and procedures are attended
- Support control and management of stock
Profile
- A minimum of 2 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW / LG
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation – a Marc Jacobs Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage
Sales Ambassador (Part-time 15 hours) - Marc Jacobs - Bicester employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador (Part-time 15 hours) - Marc Jacobs - Bicester
✨Tip Number 1
Get to know the brand inside out! Dive into Marc Jacobs' history, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Show how you would engage customers, build relationships, and drive sales. Confidence is key, and we want you to nail that part!
✨Tip Number 3
Dress the part! As a Sales Ambassador, embodying the brand image is crucial. Wear something stylish that reflects Marc Jacobs' aesthetic during your interview. It shows you understand the brand and are ready to represent it.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your enthusiasm for the role. It keeps you on their radar and shows your commitment. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Ambassador (Part-time 15 hours) - Marc Jacobs - Bicester
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Marc Jacobs shine through! Share why you’re excited about the brand and how you embody its values. We want to see that you’re not just looking for a job, but that you genuinely care about the fashion world.
Highlight Relevant Experience: Make sure to showcase your previous sales experience, especially in luxury fashion. We’re looking for someone who knows their stuff, so mention any specific achievements or targets you’ve smashed in your past roles. This will help us see how you can contribute to our team!
Personal Presentation Matters: Since you’ll be representing the brand, your application should reflect your personal style and professionalism. Pay attention to the details in your writing, just like you would in your appearance. A polished application shows us you understand the importance of presentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Marc Jacobs!
How to prepare for a job interview at LVMH Group
✨Know Your Brand Inside Out
Before the interview, dive deep into Marc Jacobs' brand DNA. Understand their latest collections, key fashion trends, and what sets them apart in the luxury market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences, especially in high fashion. Think about how you built relationships with clients and exceeded targets. Be ready to demonstrate how you can apply these skills to enhance the customer journey at Marc Jacobs.
✨Dress the Part
As a potential Sales Ambassador, your appearance should reflect the brand's image. Dress in a way that embodies Marc Jacobs' style while adhering to their dress codes. This shows that you understand the importance of personal presentation in the luxury retail environment.
✨Engage with Role-Playing
Be prepared for role-playing scenarios during the interview. Practice how you would welcome a client, educate them about products, and suggest complementary items. This will help you demonstrate your customer service skills and ability to create a memorable shopping experience.