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For Companies At a Glance
- Tasks: Lead and inspire store teams to deliver exceptional customer experiences and drive sales.
- Company: Sephora is a global beauty community celebrating diversity and empowering individuals since 1969.
- Benefits: Enjoy a culture of empowerment, learning opportunities, and the chance to make a real impact.
- Why this job: Join a dynamic team where your passion for beauty can shape success and inspire others.
- Qualifications: Strong leadership skills, retail experience, and a passion for the beauty industry are essential.
- Other info: Flexibility to travel across the UK and a valid driving licence are required.
The predicted salary is between 43200 - 72000 £ per year.
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Opportunity
At Sephora UK, we’re on a mission to create the most loved beauty community in the world. As our new Regional Retail Manager, you’ll bring our brand to life across your area, championing our customer-first culture and ensuring our stores deliver exceptional results. You’ll be responsible for the people, standards, customer experience, financial and operational management of your region, translating retail plans into clear, actionable goals that inspire store teams to deliver and exceed targets.
This is an exciting opportunity to combine leadership, commercial acumen and beauty expertise to shape our brand’s success in the UK market. You’ll partner closely with store leaders and cross-functional teams to ensure our stores are places where customers discover, love and shop the very best in beauty.
You Will Also Be Responsible For:
Driving sales and KPI performance across your region, identifying opportunities and delivering targeted action plans.
Leading, coaching and developing store managers and their teams to deliver best-in-class customer experiences.
Building and maintaining a strong, customer-obsessed culture that aligns with Sephora’s brand values.
Recruiting, retaining and developing exceptional people through structured development and succession planning.
Supporting employee engagement, managing ER cases and performance issues effectively in partnership with HR.
Amplifying in-store activations and ensuring stores are animated and positioned as centres of excitement within their malls.
Monitoring local market trends and competitor activity to inform strategy and share insights with HQ.
Overseeing store operations, ensuring stock, merchandising and back-of-house are always in line with Sephora’s standards and policies.
Maintaining compliance with all health and safety requirements, security procedures and store presentation expectations.
What You’ll Bring
With a strong track record of leading fast-paced, high-turnover stores, you bring a sharp commercial mindset and a results-driven approach. Skilled at navigating KPI-focused retail environments, you\’re confident translating targets into action, especially when it comes to conversion, average basket and service excellence. A natural leader in customer experience, you know how to energise and develop store teams to consistently deliver outstanding service. Passionate about the beauty industry, you stay ahead of the latest trends and product innovations, and your ability to build relationships across store teams and central functions makes you a trusted and influential partner. Adaptable, energetic and creative, you thrive in dynamic environments where change is embraced, and pace is fast.
Our Ideal Candidate Will Also Possess:
Strong leadership presence, with the ability to motivate, develop and empower large, diverse store teams
A collaborative, team-focused mindset, balanced with the confidence to work independently
A proactive, solution-focused approach, with a meticulous eye for operational detail
A valid driving licence and the flexibility to travel across the UK
A true passion for the Sephora brand and the ambition to help shape its success story in the UK
Here, you will find:
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Regional Retail Manager employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Retail Manager
✨Tip Number 1
Familiarise yourself with Sephora's brand values and customer-first culture. Understanding their commitment to diversity and inclusivity will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Sephora to gain insights into the company culture and operational strategies. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 3
Stay updated on the latest beauty trends and product innovations. Being knowledgeable about the industry will not only demonstrate your passion but also show that you can contribute to Sephora's mission of being a leader in the beauty community.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and improved customer experiences in previous roles. Highlighting your results-driven approach and leadership skills will resonate well with the hiring team at Sephora.
We think you need these skills to ace Regional Retail Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Regional Retail Manager at Sephora. Tailor your application to highlight relevant experiences that align with their mission of creating a customer-first culture.
Highlight Leadership Skills: Emphasise your leadership experience in retail environments. Provide specific examples of how you've motivated and developed teams to achieve sales targets and deliver exceptional customer experiences.
Showcase Your Passion for Beauty: Convey your enthusiasm for the beauty industry in your application. Mention any relevant trends or innovations you are passionate about and how they relate to Sephora's brand values.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that Sephora is looking for. Use keywords from the job description to ensure your application stands out and demonstrates your fit for the role.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for the beauty industry during the interview. Share your knowledge of current trends and products, and how they align with Sephora's mission to create a beloved beauty community.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership experience, particularly in managing diverse teams. Highlight how you've motivated and developed store managers and their teams to achieve exceptional customer experiences.
✨Understand the Customer-First Culture
Familiarise yourself with Sephora's customer-first culture. Be ready to discuss how you would drive sales and KPI performance while ensuring that customer satisfaction remains at the forefront of your strategies.
✨Be Ready to Discuss Operational Excellence
Since the role involves overseeing store operations, come prepared to talk about your experience with stock management, merchandising, and compliance with health and safety standards. Show that you have a meticulous eye for operational detail.
