At a Glance
- Tasks: Lead a team to create immersive beauty experiences and enhance customer journeys.
- Company: Join SEPHORA UK, a leader in beauty retail with a focus on innovation.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on creativity and collaboration.
- Why this job: Shape the future of beauty retail and make a real impact on customer satisfaction.
- Qualifications: Proven experience in customer experience leadership and strong communication skills.
The predicted salary is between 51750 - 63250 £ per year.
SEPHORA UK is seeking a Customer Experience Manager in London to shape store-level strategies, lead a high-performing team, and deliver immersive, personalised journeys for customers. You’ll partner with Beauty hubs, craft transformative in-store experiences, and drive service excellence across all touchpoints.
Ideal candidates bring proven CX leadership in retail, strong communication, and a data-driven mindset to improve satisfaction and commercial results.
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Omni-Channel CX Leader for Immersive Beauty employer: LVMH Group
At LVMH Fashion Group UK, we pride ourselves on being an exceptional employer that fosters a dynamic and entrepreneurial culture. Our commitment to employee growth is evident through continuous development opportunities and a supportive environment that values inclusivity and collaboration. As a Sales Ambassador in Bicester, you will not only represent a prestigious brand but also be part of a team that champions creativity and excellence, ensuring a rewarding career path in the luxury fashion industry.
