At a Glance
- Tasks: Promote luxury beauty products and provide personalised service to customers.
- Company: Join the prestigious Guerlain team, a leader in luxury beauty.
- Benefits: Competitive pay, growth opportunities, and a vibrant work culture.
- Other info: Dynamic environment with opportunities to build lasting client relationships.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Passion for beauty, strong communication skills, and a drive for sales.
The predicted salary is between 31050 - 37950 £ per year.
As a Beauty Consultant for Guerlain, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Guerlain at all times.
Main Responsibilities
- Sales: To pro-actively sell Guerlain products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
Service:
- To be knowledgeable on all Guerlain products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- To initiate contact with customers and welcome them both on counter and through traffic stopping.
- To identify, understand and reformulate the client needs.
- To develop personal relationships with clients and to gain loyalty.
- To educate clients on Guerlain products and the brand.
KPI: To achieve target for Mystery Shopping.
General:
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues to the Counter Manager and ensure that there are sufficient levels.
- To conduct all assigned operational and administrative tasks.
- To be a Guerlain brand ambassador and representative at all times.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
Person Specification
In order to be successful in this role, you will be:
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results orientated; seeking out ways to continually grow the business through events and counter activity.
- Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- Immaculately groomed and presented; you will embody the elegance that customers have come to identify with Guerlain.
Guerlain Beauty Consultant in Manchester employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
