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- Tasks: Engage customers with luxury fragrances and drive sales through expert advice and personal connections.
- Company: Maison Francis Kurkdjian is a renowned fragrance house known for creativity and quality since 2009.
- Benefits: Enjoy a dynamic work environment, growth opportunities, and the chance to represent a prestigious brand.
- Why this job: Be part of a creative team that values authenticity and offers a unique luxury experience to clients.
- Qualifications: Passion for fragrances, strong communication skills, and a results-driven attitude are essential.
- Other info: Join a global brand with a commitment to excellence and a supportive, inclusive culture.
A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You are responsible for driving sales by achieving targets while promoting the brand and providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.
MAIN RESPONSIBILITIES
- SALES: Be an expert on fragrance, able to evoke responses to inspire & gain new clients.
- Provide advice & guidance for other Luxury Brand Ambassadors.
- Pro-actively sell products & provide luxury service.
- Be aware & achieve or exceed sales targets.
- Be aware of KPI’s.
- SERVICE: Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients.
- Demonstrate products on clients & confidently explain the benefits of each product.
- Initiate contact with customers & welcome them on counter.
- Identify, understand & reformulate client needs.
- Develop personal relationships with clients to gain loyalty.
- Educate clients on Maison Francis Kurkdjian KPI: To receive any positive feedback and it to reflect in your KPI’s.
- GENERAL: Participate in merchandise management.
- Monitor stock levels, report any issues to the Account Manager.
- Conduct all operational & administrative tasks.
- Be accountable in your role & represent the brand.
- Adhere to Company policies.
- Build relationships with store management & adhere to all store policies & procedures.
- Carry out any additional duties as directed by the management team.
POSITION WITHIN THE TEAM
Reports to: Area Manager
CONTACTS AND RELATIONSHIPS
Internal: Area Manager, Colleagues, Head Office & LVMH HR Team
External: Cliental, Host Store Management
PERSON SPECIFICATION
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, able to approach and engage with customers at ease, using strong selling skills to chase that extra sale.
- Knowledgeable on the brand through excellent communication skills, able to identify key products that would suit the customers’ needs.
- Immaculately groomed and presented, embodying the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian.
Luxury Brand Ambassador- Edinburgh employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador- Edinburgh
✨Tip Number 1
Familiarise yourself with the Maison Francis Kurkdjian fragrance range. Understanding the unique qualities and stories behind each scent will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you become more confident in approaching customers and selling products, which is crucial for achieving those sales targets.
✨Tip Number 3
Network with current or former employees of Maison Francis Kurkdjian. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Stay updated on luxury retail trends and customer service best practices. Being knowledgeable about the industry will not only impress your interviewers but also prepare you to provide exceptional service once you land the job.
We think you need these skills to ace Luxury Brand Ambassador- Edinburgh
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Maison Francis Kurkdjian's values, products, and brand story. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in luxury retail or customer service. Showcase specific examples where you've exceeded sales targets or provided exceptional service.
Showcase Your Passion for Fragrance: Express your enthusiasm for fragrances in your application. Mention any personal experiences or knowledge about scents that could resonate with the role of a Luxury Brand Ambassador.
Tailor Your Application: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at LVMH Group
✨Know Your Fragrance
Make sure you have a deep understanding of Maison Francis Kurkdjian's products. Familiarise yourself with their key fragrances and the emotions they evoke. This knowledge will help you connect with clients and demonstrate your passion for the brand.
✨Showcase Your Selling Skills
Prepare to discuss your previous sales experiences and how you've successfully met or exceeded targets. Be ready to share specific examples of how you’ve engaged customers and provided exceptional service in past roles.
✨Emphasise Relationship Building
Highlight your ability to develop personal relationships with clients. Discuss strategies you've used to gain customer loyalty and how you plan to apply these in your role as a Luxury Brand Ambassador.
✨Present Yourself Elegantly
As a representative of a luxury brand, your appearance matters. Dress impeccably and embody the elegance associated with Maison Francis Kurkdjian. This will not only reflect your professionalism but also align with the brand's image.
