At a Glance
- Tasks: Lead exciting visual merchandising projects for new store openings at SEPHORA UK.
- Company: Join SEPHORA, a dynamic beauty retailer with a focus on creativity and inclusivity.
- Benefits: Enjoy private healthcare, competitive pay, generous discounts, and a paid day off on your birthday.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact in the beauty industry while working in a fast-paced, collaborative environment.
- Qualifications: Experience in retail project management and strong communication skills are essential.
The predicted salary is between 37800 - 46200 £ per year.
Profile
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are.
It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity.
From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.
Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.
The Opportunity
At SEPHORA UK, we’re delivering one of the country’s most exciting retail expansion programmes, with an ambitious pipeline of new store openings in 2027 and beyond.
As Visual Merchandising – Retail Project Manager, you’ll lead the end-to-end delivery of visual merchandising projects that bring each new store to life and ensure it is ready to welcome our customers.
This is a hands-on role with real impact, taking projects from initial design coordination and construction handover through to brand partner installation and successful store opening.
Working closely with the Head of Visual Merchandising, you’ll bring together internal Property and Retail teams, HQ stakeholders, contractors, suppliers and brand partners to deliver multiple projects at pace, on time and within budget.
- What you’ll be doing…
- Lead the visual merchandising delivery of new store openings across SEPHORA UK’s growing retail portfolio.
- Manage projects from initial design coordination and construction handover through to installation and store opening.
- Build and manage clear project plans, timelines and key delivery milestones.
- Coordinate branded fixtures and visual merchandising installations ahead of each opening.
- Prepare in-store visual merchandising materials, including guidelines, merchandising plans, display elements and print assets.
- Manage external contractors, suppliers and shopfitting partners throughout project delivery.
- Work closely with brand partners to coordinate installation requirements and ensure readiness.
- Own project budgets, monitoring spend and ensuring projects are delivered within agreed parameters.
- Collaborate with Property, Retail and HQ teams to align activity and ensure stores are ready to open.
- Conduct regular store visits across the UK to oversee progress and support delivery.
- Lead visual merchandising project handovers, snagging reports and the resolution of outstanding issues.
- Support the Head of Visual Merchandising in establishing effective and consistent project delivery.
- What you’ll bring…
You’ll be a hands‑on, commercially minded project manager who thrives in a fast‑paced environment.
Collaborative and confident in your approach, you’ll bring structure to complex projects, build effective relationships with a wide range of stakeholders and keep delivery moving without losing sight of quality, budget or the end goal.
- Proven experience delivering retail projects, with a strong understanding of what it takes to open stores at pace.
- Experience managing multiple projects simultaneously in a fast-moving environment.
- Confidence managing external contractors, suppliers and brand partners.
- Strong project planning, organisation and prioritisation skills.
- Experience managing capex budgets and maintaining commercial oversight.
- The ability to coordinate multiple stakeholders, timelines and project dependencies.
- Strong communication and relationship-building skills across internal and external teams.
- A proactive, solutions‑focused approach to resolving issues and maintaining momentum.
- Willingness to travel across the UK to support project delivery and store openings.
- A professional qualification in Project Management would be beneficial.
- Beautiful Benefits at SEPHORA UK
When you join SEPHORA, you’re joining a team that we truly value and our benefits reflect that. Here’s what you can look forward to:
- Private Healthcare, Life Assurance and Private Pension from day one.
- Competitive pay that grows with you, including annual salary reviews.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday.
- Access to a wellbeing and perks platform.
- LVMH Heart Fund support.
- Generous holiday allowance, with the option to buy more.
Together, we belong to something beautiful.
SEPHORA is proud to be an equal opportunity workplace for all.
We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We welcome applications from all suitably qualified candidates.
Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture.
We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.
Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.
We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Visual Merchandising - Retail Project Manager in London employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Visual Merchandising - Retail Project Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LVMH Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LVMH Group!
We think you need these skills to ace Visual Merchandising - Retail Project Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LVMH Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LVMH Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LVMH Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LVMH Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
