At a Glance
- Tasks: Deliver the Tiffany Touch and create memorable luxury experiences for clients.
- Company: Join the prestigious Tiffany & Co. family, known for its rich history and craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a supportive work environment.
- Other info: Diversity and inclusion are at our core; we value every unique perspective.
- Why this job: Be a key part of a brand that celebrates love and creativity in every interaction.
- Qualifications: Client-focused with exceptional communication skills; retail experience preferred.
The predicted salary is between 11.7 - 14.3 £ per hour.
Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges
The Seasonal Tiffany Ambassador will deliver the Tiffany Touch to every client that they interact with and set the tone for the client’s visit in the store.
Seasonal Ambassadors interact daily with clients, building brand desirability through unique face to face interactions.
Tiffany & Co Seasonal Ambassadors have a significant influence on the client’s journey and experience within the store.
Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.
- Support Client Experience
- Assist and interact with clients in a warm and courteous manner, helping to create luxury experiences that positively impact both sales and service
- Attend to the needs of internal and external clients while greeting and directing clients throughout the Flagship store
- Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
- Engage with clients and share Tiffany and Co. history, product introductions and service offerings
- Utilize storytelling and conversation to discern client needs, partnering them with the appropriate sales professional to achieve sales goals.
- Accurately manage floor waiting list
- Communicate with management any potential service issues
- Share client interactions and impressions of the brand with management
- Foster collaboration and works best in a team environment
- Support all hospitality and selling events, ensuring that all areas are stocked and clean
- Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized
- Safeguard Tiffany property and handle sensitive client information in strict adherence to the Record Retention Guidelines
- Support Company Initiatives and demonstrate agility when it comes to change
Your Profile
- Client focused mentality
- Exceptional Verbal Communication skills
- Ability to work retail store hours as necessary, including nights, weekends and holidays.
- Organized and detail oriented
- Flexibility to perform different tasks based on day-to-day business needs.
- Ability to work with VIP Clients
- Organizational and time management skills
- Entrepreneurial, flexible and independent
- Possess strong commitment to fostering a team environment and collaboration
- Strong sense of urgency
- Must have authorization to work in the United Kingdom
- Preferred Qualifications
- Experience in luxury hospitality industries; restaurant, hotel, retail, security
- Additional language skills a plus, not a requirement
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience.
This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture.
We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.
Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being.
We also offer competitive pay, medical, dental, and eyecare plans, pension plans, paid time off, alongside other meaningful employee offerings.
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories.
Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry.
It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
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Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges in London employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges in London
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges in London
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges position at LVMH Group. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Ambassadors - Old Bond Street, Harrods, Selfridges at LVMH Group. Remember, quality over quantity!
How to prepare for a job interview at LVMH Group
✨Know Your Products
Brush up on the products or brands that LVMH Group sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, LVMH Group is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at LVMH Group.
